Sims 2 problem

[Tammy]

I bought a new laptop, a Toshiba Tecra A3 with Intel Centrino video. here
are it's specs :

Driver Version: 6.14.10.4384
Operating System: Windows XP* Professional, Service Pack 2 (5.1.2600)
Default Language: English
DirectX* Version: 9.0
Physical Memory: 502 MB
Minimum Graphics Memory: 8 MB
Maximum Graphics Memory: 128 MB
Graphics Memory in Use: 9 MB
Processor: x86 family 6 Model 13 Stepping 8
Processor Speed: 1595 MHZ
Vendor ID: 8086
Device ID: 2592
Device Revision: 03


* Accelerator Information *

Accelerator in Use: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Video BIOS: 3412
Current Graphics Mode: 1024 by 768 True Color (60 Hz)



* Devices Connected to the Graphics Accelerator *


Active Notebook Displays: 1


* Notebook *

Monitor Name: Plug and Play Monitor
Display Type: Digital
Gamma Value: 3.54
DDC2 Protocol: Supported
Maximum Image Size: Horizontal: Not Available
Vertical: Not Available
Monitor Supported Modes:
640 by 480 (60 Hz)
800 by 600 (60 Hz)
1024 by 768 (60 Hz)
Display Power Management Support:
Standby Mode: Supported
Suspend Mode: Supported
Active Off Mode: Supported


I cannot get Sims 2 to run on it. It crashes giving me an ialmrnt5.dll error
and it dumps everything and restarts. I know others that are running the
intel centrino on their laptops and no problems .. what am I missing ??

Thanks in advance !

 

[Jimmy S.]

Hi,

|I bought a new laptop, a Toshiba Tecra A3 with Intel Centrino video. here
| are it's specs :
|
| Driver Version: 6.14.10.4384
| Operating System: Windows XP* Professional, Service Pack 2 (5.1.2600)
| Default Language: English
| DirectX* Version: 9.0
| Physical Memory: 502 MB
| Minimum Graphics Memory: 8 MB
| Maximum Graphics Memory: 128 MB
| Graphics Memory in Use: 9 MB
| Processor: x86 family 6 Model 13 Stepping 8
| Processor Speed: 1595 MHZ
| Vendor ID: 8086
| Device ID: 2592
| Device Revision: 03
|
|
| * Accelerator Information *
|
| Accelerator in Use: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
| Video BIOS: 3412
| Current Graphics Mode: 1024 by 768 True Color (60 Hz)
|
|
|
| * Devices Connected to the Graphics Accelerator *
|
|
| Active Notebook Displays: 1
|
|
| * Notebook *
|
| Monitor Name: Plug and Play Monitor
| Display Type: Digital
| Gamma Value: 3.54
| DDC2 Protocol: Supported
| Maximum Image Size: Horizontal: Not Available
| Vertical: Not Available
| Monitor Supported Modes:
| 640 by 480 (60 Hz)
| 800 by 600 (60 Hz)
| 1024 by 768 (60 Hz)
| Display Power Management Support:
| Standby Mode: Supported
| Suspend Mode: Supported
| Active Off Mode: Supported
|
|
| I cannot get Sims 2 to run on it. It crashes giving me an ialmrnt5.dll error
| and it dumps everything and restarts. I know others that are running the
| intel centrino on their laptops and no problems .. what am I missing ??
|
| Thanks in advance !
|
|

That message would appear if your card is unfortunately
not one of the cards supported by the SIMS 2 game.

For the list of graphic cards supported by SIMS 2:
http://thesims2.ea.com/help/detail.php?help_id=21

If you know of others who have an unsupported chipset like the Intel
and got it to work with the game, you might want to check with them..

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Visit my MSN Zone.com and Gaming Help Site: http://mvps.org/nibblesnbits
MS Games Help and Support Center: http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

 

[Cari \(MS-MVP\)]

See my response to your question in your other posting.