Signature gets deleted

P

PE

I create a message, insert a signature and click on which account to use to
send the message. As soon as I select an account the signature gets deleted
(rest of the message remains intact).

If I create the message and select the account to use before inserting the
signature all is fine.

Any idea what is going on?
 
C

Christian Goeller

PE, you wrote on Sat, 3 Mar 2007 16:46:54 -0000:
I create a message, insert a signature and click on which account to use to
send the message. As soon as I select an account the signature gets deleted
(rest of the message remains intact).

If I create the message and select the account to use before inserting the
signature all is fine.

This happens because of you have apparently set a standard-signature for
only one of your accounts. Set a standard for all your accounts and
everything will be fine ;-)

Tools | Options | E-Mail-Format

Below in this dialog box you are able to set the signatures for each
account.
 
P

PE

I have not set a standard signature for any of the accounts.

This used to work fine in Outlook 2003 but not in 2007.



PE, you wrote on Sat, 3 Mar 2007 16:46:54 -0000:
I create a message, insert a signature and click on which account to use
to
send the message. As soon as I select an account the signature gets
deleted
(rest of the message remains intact).

If I create the message and select the account to use before inserting the
signature all is fine.

This happens because of you have apparently set a standard-signature for
only one of your accounts. Set a standard for all your accounts and
everything will be fine ;-)

Tools | Options | E-Mail-Format

Below in this dialog box you are able to set the signatures for each
account.
 
C

Christian Goeller

PE, you wrote on Sat, 3 Mar 2007 17:46:16 -0000:
I have not set a standard signature for any of the accounts.

Beats me! Either it's by design or it is a bug in OL2007.
 
M

Milly Staples [MVP - Outlook]

Do you have a defined signature for the account you selected after composing the message?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, PE asked:

| I create a message, insert a signature and click on which account to
| use to send the message. As soon as I select an account the
| signature gets deleted (rest of the message remains intact).
|
| If I create the message and select the account to use before
| inserting the signature all is fine.
|
| Any idea what is going on?
 
P

PE

None of the signatures are defined specifically for an account - none of the
accounts have a defined signature. I just pick the one most appropriate to
the message.


"Milly Staples [MVP - Outlook]"
Do you have a defined signature for the account you selected after composing
the message?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, PE asked:

| I create a message, insert a signature and click on which account to
| use to send the message. As soon as I select an account the
| signature gets deleted (rest of the message remains intact).
|
| If I create the message and select the account to use before
| inserting the signature all is fine.
|
| Any idea what is going on?
 
D

Diane Poremsky [MVP]

Then were using the outlook editor, not word. Set a sig for each email
account and it won't disappear.
 
P

PE

I was using whatever the default editor is in Outlook 2007 - it does not
give you the option to use Word.


Then were using the outlook editor, not word. Set a sig for each email
account and it won't disappear.
 
D

Diane Poremsky [MVP]

In Outlook 2007 and you need to set signatures for each account in tools,
options, mail format, signatures as they are per email account and will
change/disappear as you change accounts. If you want the same sig for all
accounts, just choose the same sig from the list.
 
G

Guest

Hi Diane,

I understand that was the design intention in Outlook 2007. However, to my
dismay, it's not quite working right.

I have two accounts, A and B - I set A to have a default signature, and B
without.

If I open a new message or reply from A account, the functionality works
properly, and the signature appears and disappears if I select account B.

However, if I select a new message in account B, and then switch to account
A, the signature does not appear!

A minor bug, but it's frustrating as I have to insert the signature manually
everytime.

Please help!

Thank you,
Amorphous Zingaro
 
D

Diane Poremsky [MVP]

It's not a bug - B had no signature, so it can't be swapped when you switch
to A since there is no sig to swap. It;s not like they always add a
signature block even if you don't want to use it. Create a blank signature
for B (I use -- and enter, then a space for blank sigs so I can see where it
begins) and it will work as you desire.

http://www.slipstick.com/wordmail/sig.htm -it works the same in 2007 as in
2003 with word as the editor.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top