Shutdown

[redrex]

Hello folks I am new to this site but hope you can help me.

For some reason I cant get my pc to shutdown normally it just keeps restarting - at the moment I am having to use the on/off button (not ideal)

Any help gratefully received

 

[Adywebb]

I'm going to assume your using Windows XP as you haven't told us


Try these two things:

Go into power options under control panel and check your power schemes and make sure its set to Home/Office Desk. If its set to 'Always On' then it won't power down and keep rebooting.

Check your Bios settings - do you have the 'restart after power failure' option set? - sometimes it can't tell the difference between power-down and power-loss - try setting it to off.

 

[Techy]

and if that fails go to device manager, select show hidden devices and look for "ACPI" probably with an exclamation mark. uninstall it. should sort it.