Shutdown Problem

[William Wolfe]

I am running XP SP@ and IE v6. I open up IE, browse a while and then exit
IE normally. Now when I go to shutdown I get an error message "iexplore.exe
not respondeing". I have to click "end now" to complete the shutdown
process.

Another problem that might be related. If IE is not open and I click on a
url that should cause IE to open, IE does not open. IF IE is open and I
click on a URL that is in an email, all is OK.

Thanks,

W Wolfe

 

[Malke]

I am running XP SP@ and IE v6. I open up IE, browse a while and then
exit
IE normally. Now when I go to shutdown I get an error message
"iexplore.exe
not respondeing". I have to click "end now" to complete the shutdown
process.

Another problem that might be related. If IE is not open and I click
on a
url that should cause IE to open, IE does not open. IF IE is open and
I click on a URL that is in an email, all is OK.

For problems with IE and shutdown, your first troubleshooting step is
always to make sure the computer is virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Then ask yourself what changed between the time things worked and the
time they didn't.

The next troubleshooting step is to go through this shutdown
troubleshooter:
http://www.aumha.org/win5/a/shtdwnxp.htm

Malke