Shutdown not functioning and can only start in Last Known Good Con


G

Guest

Don’t even know where to start. My computer seems to be running fine except
if it is up and running for longer than a few minutes I can’t shut it down
normally and whenever I start it I have to use the Last Known Good
Configuration.
What should I do?
Symptoms:
1. When running everything seems to work correctly.
2. Can’t shut down normally, trying to do so does nothing as if I didn’t hit
the shut down function. Can only do a hard shutdown. (holding the power
until out)
3. Have to use ‘Last Known Good Configuration’ to start all the time.
Where should I start? I included a system summary below, if you require any
further info please let me know.
Thanks in advance
JT

System Summery
< Processor(s) >
Model: AMD Athlon(tm)
Speed: 1.24GHz
Model Number: 1393 (estimated)
Performance Rating: PR1819 (estimated)
L2 On-board Cache: 512kB ECC synchronous write-back

< Mainboard and BIOS >
Bus(es): AGP PCI USB FireWire(1394)
MP Support: No
System BIOS: Phoenix Technologies, LTD ASUS
A7N8X-X ACPI BIOS Rev
1005
Mainboard: ASUSTeK Computer INC. A7N8X-X
System Chipset: ASUSTeK Computer Inc Unknown (01E0)
Front Side Bus Speed: 2x 99MHz (198MHz data rate)
Installed Memory: 512MB

< Video System >
Monitor/Panel: Plug and Play Monitor
Adapter: ALL-IN-WONDER 9000
Adapter: ALL-IN-WONDER 9000 - Secondary

< Drives and Storage Devices >
Floppy disk drive: Removable Drive
Maxtor 4R120L0: Disk Drive
WDC WD1600JB-00REA0: Disk Drive
Disk drive: Disk Drive
TDK DVDRW420N: CD-ROM/DVD
AXV CD/DVD-ROM SCSI CdRom Device: CD-ROM/DVD

< Peripherals >
Serial/Parallel Port(s): 2 COM / 1 LPT
USB Controller/Hub: ALi PCI to USB Open Host Controller
USB Controller/Hub: ALi PCI to USB Open Host Controller
USB Controller/Hub: ALi PCI to USB Open Host Controller
USB Controller/Hub: Standard OpenHCD USB Host Controller
USB Controller/Hub: Standard OpenHCD USB Host Controller
USB Controller/Hub: Standard Enhanced PCI to USB Host
Controller
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: USB Root Hub
USB Controller/Hub: Generic USB Hub
USB Controller/Hub: USB Mass Storage Device
FireWire(1394) Controller: OHCI Compliant IEEE 1394 Host
Controller
Keyboard: Standard 101/102-Key or Microsoft
Natural PS/2
Keyboard
Mouse: PS/2 Compatible Mouse
Mouse: Microsoft USB IntelliMouse
Explorer 3.0 (IntelliPoint)
Human Interface: Microsoft USB IntelliMouse
Explorer 3.0

< MultiMedia Device(s) >
Device: MPU-401 Compatible MIDI Device
Device: Standard Game Port
Device: NVIDIA(R) nForce(TM) Audio Codec
Interface

< Communication Device(s) >
Device: PCTEL Platinum V.90 Modem
Device: Standard Modem

< Printers and Faxes >
Model: Microsoft XPS Document Writer
Model: Microsoft Office Document Image
Writer
Model: HP DeskJet 720C
Model: Family Tree Maker Printer
Model: Adobe PDF

< Operating System(s) >
Windows System: Microsoft Windows 2002 XP
Professional Workstation Ver
5.01.2600 Service Pack 2

< Network Adapter(s) >
Networking Installed: Yes
Adapter: NVIDIA nForce MCP Networking Adapter
 
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R

Rock

JT said:
Don’t even know where to start. My computer seems to be running fine
except
if it is up and running for longer than a few minutes I can’t shut it down
normally and whenever I start it I have to use the Last Known Good
Configuration.
What should I do?
Symptoms:
1. When running everything seems to work correctly.
2. Can’t shut down normally, trying to do so does nothing as if I didn’t
hit
the shut down function. Can only do a hard shutdown. (holding the power
until out)
3. Have to use ‘Last Known Good Configuration’ to start all the time.
Where should I start? I included a system summary below, if you require
any
further info please let me know.

<snip>

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.htm
 

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