K Ken Jul 15, 2003 #1 When I shut down the computer gets to "Windows is shuttung down" and then freezes. I have to switch off at mains.
When I shut down the computer gets to "Windows is shuttung down" and then freezes. I have to switch off at mains.
L Lawrence Jul 16, 2003 #2 It may not be that fun, but give this a try: Click START, then 'Help and Support', then enter "list of troubleshooters" into the search box then click the underlined result shown on the left.... You'll get a lengthy list of Troubleshooting steps for various problems you might encounter... Select the Startup/Shutdown link, then work through the problem. It'll be sort of like doing your taxes, but at least you won't have to write a check! Post back here if it doesn't get you anywhere. Good luck, -Lawrence in Seattle
It may not be that fun, but give this a try: Click START, then 'Help and Support', then enter "list of troubleshooters" into the search box then click the underlined result shown on the left.... You'll get a lengthy list of Troubleshooting steps for various problems you might encounter... Select the Startup/Shutdown link, then work through the problem. It'll be sort of like doing your taxes, but at least you won't have to write a check! Post back here if it doesn't get you anywhere. Good luck, -Lawrence in Seattle
