shut down problem

[Don]

After doing the "start/turn off computer routine" the
computer goes to the "it is now safe to turn off your
computer" screen. However when I press the off button on
the front of the computer the computer simply reboots. To
shut down I have to pull the plug. Is there a cure for this?

 

[Jake]

-----Original Message-----
After doing the "start/turn off computer routine" the
computer goes to the "it is now safe to turn off your
computer" screen. However when I press the off button on
the front of the computer the computer simply reboots. To
shut down I have to pull the plug. Is there a cure for this?
.
Don, go to the below website to troubleshoot your

problem: Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.htm

 

[Don]

-----Original Message-----

problem: Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.htm
.

tried that, Jake, and I get an error 404 message in German.
Cnecked the URL three times.