Shortcut on Desktop Error

A

AWW

Recently I try to create a Desktop Shortcut to www.tdameritrade.com
but when I click on it - I get an error saying IE must close and do I
want to sent the error data to Microsoft.
Anyone else have this happen? Ideas? Thanks.
 
D

Don Varnau

Hi,
Are you running IE6 or IE7?
Are you having trouble reaching any other websites?

Don
[MS MVP- IE]
 
A

AWW

IE7: I just tested other shortcuts, and created new ones, and all of
them get the Error (do you want to send data to MS?).
I think that some worked in the past but not sure now.
I looked for previous messages about this - found none.
Thoughts?

Hi,
Are you running IE6 or IE7?
Are you having trouble reaching any other websites?

Don
[MS MVP- IE]

Recently I try to create a Desktop Shortcut to www.tdameritrade.com
but when I click on it - I get an error saying IE must close and do I
want to sent the error data to Microsoft.
Anyone else have this happen? Ideas? Thanks.
 
D

Don Varnau

Hi,
Is IE6 the default browser? Check that at Control Panel> Add or remove
programs> Set program access and defaults.

Next, from IE> Tools> Manage add-ons, disable all add-ons. If the problem
goes away, re-enable them one at a time to see if an incompatible add-on is
found.

Don
[MS MVP- IE]
 
A

AWW

Yes, even with the bad rep, I still use IE7. <g>
Then I started deleting some add-ons and disabled others.
I can now launch a shortcut from the Desktop.
Since I have not disabled any that looked important, I guess I will
just leave it as it is now.
Thank you very much for your help.

Hi,
Is IE6 the default browser? Check that at Control Panel> Add or remove
programs> Set program access and defaults.

Next, from IE> Tools> Manage add-ons, disable all add-ons. If the problem
goes away, re-enable them one at a time to see if an incompatible add-on is
found.

Don
[MS MVP- IE]

IE7: I just tested other shortcuts, and created new ones, and all of
them get the Error (do you want to send data to MS?).
I think that some worked in the past but not sure now.
I looked for previous messages about this - found none.
Thoughts?
 
D

Don Varnau

Hi,Oops, "IE6" was a typo, but glad you got it resolved. Thanks for the update.

Don
[MS MVP- IE]
 

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