Shift key will not type upper case

[Guest]

I am assisting a customer running Windows 2000 on a Dell Optiplex GX280. He
is using the shift key to type numerous capital letters in a row. After
typing 6 or 8 caps, if he pauses in the text string, the system starts typing
lower case again. When using the caps lock this bahavior does not exist. Why
doesen't he use the caps lock key instead? Hell I don't know, he's a customer
and they like to do things like they like to do them no matter how
inefficient it may seem. This is not isolated to one program and seems to be
system wide. My question is: Is this designed behavior? Can this be turned
off? I don't think it is a keyboard issue but who knows if Dell designs
keyboards to do this.
Thanks in advance for any helpful suggestions...
George

 

[John Thomas Smith]

I am assisting a customer running Windows 2000 on a Dell Optiplex GX280. He
is using the shift key to type numerous capital letters in a row. After
typing 6 or 8 caps, if he pauses in the text string, the system starts typing
lower case again. When using the caps lock this bahavior does not exist. Why
doesen't he use the caps lock key instead? Hell I don't know, he's a customer
and they like to do things like they like to do them no matter how
inefficient it may seem. This is not isolated to one program and seems to be
system wide. My question is: Is this designed behavior? Can this be turned
off? I don't think it is a keyboard issue but who knows if Dell designs
keyboards to do this.
Thanks in advance for any helpful suggestions...

I HAVE A DELL AND AM NOW DOING... well, my experiment did not switch
from upper to lower case after pausing for "awhile" so my only idea
is to tell the person to try a different keyboard and see if the
problem goes away or stays the same

If stays the same, and since my Dell did not do as you describe, my
next guess would be to check the BIOS for any "odd" settings


John Thomas Smith
http://www.direct2usales.com
http://www.pacifier.com/~jtsmith

 

[Bruce Chambers]

I am assisting a customer running Windows 2000 on a Dell Optiplex GX280. He
is using the shift key to type numerous capital letters in a row. After
typing 6 or 8 caps, if he pauses in the text string, the system starts typing
lower case again. When using the caps lock this bahavior does not exist. Why
doesen't he use the caps lock key instead? Hell I don't know, he's a customer
and they like to do things like they like to do them no matter how
inefficient it may seem. This is not isolated to one program and seems to be
system wide. My question is: Is this designed behavior? Can this be turned
off? I don't think it is a keyboard issue but who knows if Dell designs
keyboards to do this.
Thanks in advance for any helpful suggestions...
George

If memory serves, holding the <Shift> key for a certain amount of time
activates the Accessibility Feature's "Sticky Key" option. You might
try experimenting with the Accessibility options .


--

Bruce Chambers

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both at once. - RAH

 

[George Hester]

No it shouldn't happen like that. But one thing that can cause this is being low on resources. Ask the customer to reboot and keep the running applications to a minimum and try again. I wager that will fix it.

 

[George Hester]

That's a good thought there but I think that happens when the shift key is repeatedly pressed and released in rapid succession. My fingers twitch a little bit sometimes and my computer goes "squeeeek..." and that pops up.

 

[Bob I]

Right Shift 8 seconds = Sticky Keys.(WinXP dunno bout 2000)

 

[Guest]

I originaly thought of the accessibility options, but have been unsucessful
in disabling this "feature" on this system. Is there a registry option to
disable sticky keys on a system?

 

[Steve Parry [MVP]]

George Wilson fumbled, fiddled and fingered:

I originaly thought of the accessibility options, but have been
unsucessful in disabling this "feature" on this system. Is there a
registry option to disable sticky keys on a system?

Start
Run
type
services.msc
click OK

Services opens

navigate to
Utility Manager
stop and disable it.