Shared printer problem

[Miha]

Hi

On Windows XP SP3 via USB installed pritner HP LaserJet 1022 work perfectly
printing directly from local computer. After sharing printer through a
network, when users tries to print, the print job gets into queue of a local
computer that has printer installed but it doesn't print it just waits
there. After restarting Print Spooler service on local computer (with
printer installed) it prints documents that are in a queue. But when they
try to print again we have the same problem.
Any ideas how to solve this?
Regards,Miha

 

[Miha]

Removing entirely all HP LaserJet record from registry and reinstalling hp
software did the trick.
Rgrds,Miha

 

[Shady Magdy]

Please Tell me how i can do this. i have thos problem at my whole company and
at my home.

 

[Shady Magdy]

Removing entirely all HP LaserJet record from registry and reinstalling hp
software did the trick.
Rgrds,Miha




.

 

[Shady Magdy]

Please Tell me how can i do this. I have the same problem in my whole
company and at my home too,.

 

[Bob I]

Use REGEDIT to remove the entries.

Please Tell me how can i do this. I have the same problem in my whole
company and at my home too,.




:

 

[Miha]

First create a Windows restore point just in case.
Then from add-remove programs remove any installation of HP printer
software.
Under printer settings and device manager delete dedicated printer ports
(like USB, TCP/IP for problematic printer)
Finally run regedit and delete all records regarding your printer (like "HP
LaserJet xxx")
Restart computer and reinstall
Regards,Miha