shared printer not printing from jobs initiated from vista pc to x



I have a printer that is hooked to an XP laptop that works just fine. I have
it to be shared on my network with my new vista desktop. The printer shows
as available when I am on the desktop. When I try to print I get no error
message but nothing happens at the printer. I tried sending two single page
jobs to it. I then clicked properities for the printer and tried to cancel
the jobs from my desktop. I got an "access denied " message. If I go to my
laptop to try and clear out the queue it does not show the jobs as waiting.
But every time I am on my laptop it shows the two jobs as waiting. Any way
to cancel them and more importantly any ideas on how to get the printer to
print them? Thanks.

Mick Murphy

1 Have you set XP to allow file and printer sharing?
2. Do you have the Printer's vista compatible driver installed in your Vista
Desktop computer?
3. In vista>Network>Network ahd Sharing>Add Network device>did you browse
for XP's Printer, find it, and install the drivers?

Also below is how to Network XP and Vista

Have a read of the above link re Vista File and Printer Sharing.

Permissions/Share info is there as well.

If using Norton, McAfee, Trend Micro I.S., make sure file and printer
sharing is enabled in THEIR firewall (or LAN allowed, depending on how their
Exceptions are worded in their Firewall)

1st thing to do is make sure that the Workgroup Name of ALL the computers is
the SAME.

In Vista Network and Sharing:

Network Discovery: ON (So it can see the other computers)

Network set to Private (Public is for hotspots, airports, etc)

File Sharing: ON

Public Folder Sharing: ON (Vista’s Public Folder is the same as XP’s Shared

Password Protected: OFF (unless you want to set up identical usernames and
passwords (passwords can be different) on ALL computers in your Network) If
you have it ON, you will be asked for a username and password when you try to
access a Vista computer from an XP computer, or a Vista computer.

Also, run the XP’s Home or Small Office Network File and Printer Sharing
Wizard to include Vista in your “New†Network, even if you had an XP Network
set up prior to adding a Vista computer to it(redoing the Wizard seems to
work for XP machines!).

In “My Network Placesâ€: “Set up a Home or Small Office Networkâ€
OR under Accessories > Communications > Network Setup Wizard > Allow File
and Printer Sharing.


The situation has some additional aspects to it. When I first got the new
desktop I just hooked the printer into the vista machine and the system went
and found the vista driver and the printer worked ok. The xp machine shared
the printer and it worked ok too. However, I realized a short time afterward
that the capabilities of scan/copy and fax would not work because the printer
mfg. did not have vista drivers for those activities on this older printer.

I then thought that the printer always worked when it was hooked to an xp
machine so I just unhooked the printer and attached it to my laptop xp pc.
It can now print/fax/scan/copy attached to the xp pc. I set it up to share
on the network and the vista pc can see the printer. What is alo interesting
is that when I first moved the printer to the xp machine I had to ask the
vista machine to connect to the printer. At that time a dialog box asked to
install a new driver. I am wondering if that driver might have been an XP
driver which could have overridden the original vista printer driver that was
installed. Obviously, I am not an expert on these technical aspects. I
don't know whether the vista machine needs an xp driver because the commands
go bach thru an xp machine or it needs a vista driver. Is there anyway I can
investigate which printer drivers exist on my vista machine or if I need to
uninstall anything in case there is both an XP and a vista driver in conflict

Mick Murphy

On your vista machine, you need a Vista printer driver installed., not an XP
printer driver.
A workaround(seeing as how you have set up a network), is to copy and paste
the vista files you want to print out to the XP computer, and print them out
from there.

Mick Murphy

Carl, go into Device manager on both of them, delete the drivers, and start
And/or, go into Add and remove programs,(programs and features in vista) and
delete from there; redo them


I went to the add/remove programs but have no idea whay to remove. I do not
see anything in the list that says drivers.


I regret to say that I also cannot find where to delete or remove the device
drivers for the printers. I went to device manager but see nothing for
printers listed there.


I read somewhere that one has to remove a device driver before unplugging it
from the pc , elsewise the pc won't recognize the device and show it in
device manager. The printer is attached to the laptop and not the vista
desktop. Is that why I can't go onto the vista desktop and find the device
driver to remove it? Or is there some other way to locate and remove the

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