Several problems.

[Seashell]

First everytime I boot up I get the error message "Windows has recovere
from a serious error. Click here to send a report. When I click the sen
button my browser comes up with a message that says my report wa
corrupted and couldn't be used. The problem is the original erro
messahe keeps popping up and can not be got rid of. What can I do t
stop this everytime I boot up.

Second I can't install a video driver. I get an error message tha
install failed because services is locked. Any Ideas?

I would also like to get rid of the select a user screen during boo
up

 

[Patrick Keenan]

First everytime I boot up I get the error message "Windows has recovered
from a serious error. Click here to send a report. When I click the send
button my browser comes up with a message that says my report was
corrupted and couldn't be used. The problem is the original error
messahe keeps popping up and can not be got rid of.

You may be mistaking the symptom for the problem.

What can I do to
stop this everytime I boot up.

To stop the error message, fix the problem.

Look in the Event Logs for relevant messages. When you get the "send
report" screen, click on the "details" links and look there for information
as to what is causing the error. There should be

Second I can't install a video driver. I get an error message that
install failed because services is locked. Any Ideas?

What exactly is the precise text of the message?

What is your video hardware, and what driver are you trying to install?
Are you using an administrator account?

More information would be helpful.

I would also like to get rid of the select a user screen during boot
up.

That's easy to do, but you have other more important things to fix first.
An easy way to do this is with TweakUI, one of the XP Powertoys available
from the Microsoft site. Look in the logon/autologon sections. You may
need to set a password for this to work properly.

HTH
-pk

 

[Seashell]

"Seashell" (e-mail address removed) wrote in message

To stop the error message, fix the problem.

Look in the Event Logs for relevant messages. When you get the "send

report" screen, click on the "details" links and look there for
information
as to what is causing the error. There should be

OK Let us tackle this one at a time. Let me first say that if I knew
what the problem was I would have fixed it and never wrote for help.
You want details then this is all I have:
BCCode : 1000000a BCP1 : 74DF0DD9 BCP2 : 00000002 BCP3 :
00000001
BCP4 : 8051FC1C OSVer : 5_1_2600 SP : 2_0 Product : 768_1

If I knew what those numbers meant I would have some idea of the
problem. Yes I Googled the error message without results so I am still
needing help with this.

 

[Patrick Keenan]

"Seashell" (e-mail address removed) wrote in message

To stop the error message, fix the problem.

Look in the Event Logs for relevant messages. When you get the "send

report" screen, click on the "details" links and look there for
information
as to what is causing the error. There should be

OK Let us tackle this one at a time. Let me first say that if I knew
what the problem was I would have fixed it and never wrote for help.
You want details then this is all I have:
BCCode : 1000000a BCP1 : 74DF0DD9 BCP2 : 00000002 BCP3 :
00000001
BCP4 : 8051FC1C OSVer : 5_1_2600 SP : 2_0 Product : 768_1

If I knew what those numbers meant I would have some idea of the
problem. Yes I Googled the error message without results so I am still
needing help with this.

But what, exactly, is the error message?

And what to the Event Logs show for errors at that time? To see these,
right click on My Computer and choose Manage. In System tools, choose
Event VIewer, then System. Look for red-circle-and-white-X "errors".

Incidentally, it's quite possible that the root of the problem is with the
video hardware or driver, since you are getting errors there, so that
information would be helpful. There are a lot of interdependencies.

HTH
-pk

 

[Guest]

"Seashell" (e-mail address removed) wrote in message

To stop the error message, fix the problem.

Look in the Event Logs for relevant messages. When you get the "send

report" screen, click on the "details" links and look there for
information
as to what is causing the error. There should be

OK Let us tackle this one at a time. Let me first say that if I knew
what the problem was I would have fixed it and never wrote for help.
You want details then this is all I have:
BCCode : 1000000a BCP1 : 74DF0DD9 BCP2 : 00000002 BCP3 :
00000001
BCP4 : 8051FC1C OSVer : 5_1_2600 SP : 2_0 Product : 768_1

If I knew what those numbers meant I would have some idea of the
problem. Yes I Googled the error message without results so I am still
needing help with this.

Please send the exact wording of the error messages, also open the event
viewer and double click the Error Message(X) a pop-up window with the
description
of the Error will give you more Info about the causer Highlight the Text and
copy then past in your next post.
How To View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

<Example>
STOP: 0X0000000A (0X00000001C, 0X00000002, 0X00000001, 0X8052487F)

MESSAGE FROM DIALOGUE BOX on reboot

BCCode : 1000000a BCP1 : 0000001C BCP2 : 00000002 BCP3 : 00000001
BCP4 : 8052487F OSVer : 5_1_2600 SP : 2_0 Product : 256_1

detail from file analysis was :

D:\DOCUME~1\Ami\LOCALS~1\Temp\WERf39e.dir00\Mini051607-02.dmp
D:\DOCUME~1\Ami\LOCALS~1\Temp\WERf39e.dir00\sysdata.xml
</Example>

Do you have one of these Video card: nvidia, Same for ATI video cards,
radeon graphics card.
If yes, you may not have the latest Video drivers and you just downloaded
the drivers from MS updates, which not recommended to do so. So, try and get
the latest drivers from these links:

Nvidia Geforce drivers downloads:
http://www.nvidia.com/content/drivers/drivers.asp

ATI Radeon drivers downloads:
http://ati.amd.com/support/driver.html

The computer may automatically restart, or you may receive a "serious error"
message or a Stop error message in Windows Server 2003, in Windows XP,
http://support.microsoft.com/?scid=kb;en-us;894278

Try to look in the Device Manager for the CD/DVD-ROM and see if it
malfunctioning.
Scan your computer fro malwares and Viruses by whatever software you have.
DMA Mode for ATA/ATAPI Devices in Windows XP
http://www.microsoft.com/whdc/device/storage/IDE-DMA.mspx
How to enable 48-bit Logical Block Addressing support for ATAPI disk drives
in Windows XP
http://support.microsoft.com/kb/303013

Example on the error code:
http://support.microsoft.com/kb/174232

Information about Event ID 51
http://support.microsoft.com/kb/244780/

How to troubleshoot event ID 9, event ID 11, and event ID 15 error messages
http://support.microsoft.com/kb/154690/

left hand column - (9F)
http://aumha.org/win5/kbestop.htm

To get more info about the Error in Event Viewer please double click the
Error message(X) to get a pop-up window contain info about the causer and you
can copy and paste this content in your next message.
I will make sure this machine is malware, Virus free before install/update
any drivers or software, run Disk CleanUp and defrag is safe mode.
Note: some users said by deleting the DUMP folder the error simply
disappeared, so delete the folder from the TEMP:

D:\DOCUME~1\Ami\LOCALS~1\Temp\[ ERf39e.dir00\Mini051607-02.dmp]
D:\DOCUME~1\Ami\LOCALS~1\Temp\[WERf39e.dir00\sysdata.xml]

[ ERf39e.dir00\Mini051607-02.dmp] <= to be deleted.

If the above doesn't apply to you please write back the exact error message
for us to have a look.
HTH.
nass