Setup wizard appearing

D

Dean

Updated antispyware to current version and now whenever I
open it the setup wizard appears. I have run through the
wizard completely but it still appears upon reopening and
dumps all the saved setting from previously. I have
tried a complete uninstall and reinstall. Any ideas?

Thanks
 
R

Robin Walker [MVP]

Dean said:
Updated antispyware to current version and now whenever I
open it the setup wizard appears. I have run through the
wizard completely but it still appears upon reopening and
dumps all the saved setting from previously. I have
tried a complete uninstall and reinstall.

1. Uninstall Microsoft AntiSpyware.
2. Delete the directory
C:\Program Files\Microsoft AntiSpyware
3. Ensure you are logged in under an account with Administrator privileges
4. Run the Microsoft AntiSpyware installer again.
 
D

Dean

Hey Robin.

Thank you for that. I had installed it the first time
around with adminisrator account but had assummed that by
using add/remove programs or the antispyware uninstall it
would also remove the folder in C: Obviously it
doesn't. Manually deleted it after uninstalling and
reinstalled and now works fine!

Ta very much for your help!

Dean
-----Original Message-----
Dean said:
Updated antispyware to current version and now whenever I
open it the setup wizard appears. I have run through the
wizard completely but it still appears upon reopening and
dumps all the saved setting from previously. I have
tried a complete uninstall and reinstall.

1. Uninstall Microsoft AntiSpyware.
2. Delete the directory
C:\Program Files\Microsoft AntiSpyware
3. Ensure you are logged in under an account with Administrator privileges
4. Run the Microsoft AntiSpyware installer again.

--
Robin Walker [MVP Networking]
(e-mail address removed)


.
 

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