Setup.exe files not working

[bob]

when i click on the setup.exe file the hour glass comes up
for about 2 sec. then nothing happens, when i look in the
task man. it shows it as a running process though, anyone
know what to do?

 

[Rick \Nutcase\ Rogers]

Hi Bob,

Kill any instances of the process in Windows Explorer.

Delete the contents of the temp folders, there may be a file in there
interfering with the setup routine of the installer. Get both:

C:\Windows\temp
C:\Documents and Settings\<username>\local settings\temp

Turn off all other running programs, especially your antivirus software. Use
ctrl+shift+escape, if necessary, to "end task" on everything.

Now retry installing some software.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone