Hi Irene,
Open Windows Explorer to C:\Windows\system32, right-click/rename the
catroot2 folder to catold. Then retry the update installation. When
finished, there will be a new catroot2 folder and you can safely delete the
old renamed one.
Incidentally, if you enable the native firewall, the but will not reinfect
your machine while you are trying to download the update.
--
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
Associate Expert - WinXP - Expert Zone
Irene said:
I am trying to download the patch to protect my computer from being
constantly reinfected with the Lovsan virus - blaster worm which keeps
shutting my computer down wonce I get on the internet. When I try to
download the patch I recieve an erro message as follows: KB824146 Setup
Error Setup could not verify the integrityo f this file Update.inf. Make
sure the crytographic service is running on this computer. Could some one
please assist me with this problem? Thank you, Sincerely Irene