Setting up a internet connedtion

[Billy]

I recently had to re-install Windows XP on my laptop
computer to try to solve some problems I was
encountering. The re-installation solved that problem,
but now I have another problem I am hoping someone can
help me with.

When I go to the connection wizard to set up my internet
connection I cannot complete the process. On the first
display screen, I select the option "Connect to the
Internet". On the second screen I select "Set Up my
Connection Manually". However, when I get to the third
screen, I cannot select the option "Connect using a dial
up modem" because that option is not lit up or available
to be selected. That is the option I need to select to
complete the process.

What do I need to do to be able to select the "Connect
using a dial up modem?"

 

[Phil M.]

I recently had to re-install Windows XP on my laptop
computer to try to solve some problems I was
encountering. The re-installation solved that problem,
but now I have another problem I am hoping someone can
help me with.

When I go to the connection wizard to set up my internet
connection I cannot complete the process. On the first
display screen, I select the option "Connect to the
Internet". On the second screen I select "Set Up my
Connection Manually". However, when I get to the third
screen, I cannot select the option "Connect using a dial
up modem" because that option is not lit up or available
to be selected. That is the option I need to select to
complete the process.

What do I need to do to be able to select the "Connect
using a dial up modem?"

Is your modem properly installed?

Click on Start, right click My Computer, Manage, Device Manager

Phil M.

 

[FL]

Did you reload the modem drivers?
If not load them.
From the Modem properties try to do a diagnostic on modem..
Does it respond?