Setting rules in Outlook 2007

[Guest]

I have just "upgraded" from Outlook Express to Outlook 2007.
Our family use individual email addresses on the lines of
*****@surname.serviceprovider.co.uk. My Service Provider only provides one
network password for the surname account. My computer running XP Home Edition
is set up with several user accounts. Outlook Express was configured by means
of a simple rule to download mail only for the person logging in, all other
mail was left on the server.
My problem is that if I cannot configure seperate passwords at server level
so I need to configure Outlook with a similar to what was set up in Outlook
Express because just now whoever downloads email from the server gets everone
elses.
I doubt my ISP is unique in the way they organise email accounts but I
cannot find any information on how to create a rule from scratch to suit my
circumstances.

 

[John Butler]

One way would be to go into Control Panel\Mail and create an Outlook profile
for each family member and configure their email account appropriately. On
opening Outlook 2007 the user selects his or her profile. This would not be
secure between family members.

 

[Guest]

Thanks for the reply John.
I have just tried this and have had some test emails sent to each user.
Unfortunately I have just received them all in my inbox.

 

[Milly Staples [MVP - Outlook]]

Are you using an alias of the same mailbox? Are you using separate Windows logons?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Millstone asked:

| Thanks for the reply John.
| I have just tried this and have had some test emails sent to each
| user. Unfortunately I have just received them all in my inbox.
|
| "John Butler" wrote:
|
|| One way would be to go into Control Panel\Mail and create an Outlook
|| profile for each family member and configure their email account
|| appropriately. On opening Outlook 2007 the user selects his or her
|| profile. This would not be secure between family members.
||
|| ||| I have just "upgraded" from Outlook Express to Outlook 2007.
||| Our family use individual email addresses on the lines of
||| *****@surname.serviceprovider.co.uk. My Service Provider only
||| provides one network password for the surname account. My computer
||| running XP Home Edition
||| is set up with several user accounts. Outlook Express was
||| configured by means
||| of a simple rule to download mail only for the person logging in,
||| all other
||| mail was left on the server.
||| My problem is that if I cannot configure seperate passwords at
||| server level
||| so I need to configure Outlook with a similar to what was set up in
||| Outlook
||| Express because just now whoever downloads email from the server
||| gets everone
||| elses.
||| I doubt my ISP is unique in the way they organise email accounts
||| but I cannot find any information on how to create a rule from
||| scratch to suit my
||| circumstances.

 

[Brian Tillman]

I have just "upgraded" from Outlook Express to Outlook 2007.
Our family use individual email addresses on the lines of
*****@surname.serviceprovider.co.uk. My Service Provider only
provides one network password for the surname account.

This indicates that the addresses are actually all aliases of a single
mailbox. Outlook doesn't have the ability to selectively download like OE
does. You have several choices. One is to configure Outlook to leave
copies of messages on the server and create a rule to delete all messages
except for those containing the specific recipient address (the "****" part
of the address). Another is to move the incoming messages into separate
folders depending on the recipient address. The third is to convince your
ISP that you want separate mailboxes for each family member. I'd go with
the latter first, if I could and the first choice I cite otherwise.

 

[John Butler]

Also Millstone may be able to set up his mail boxes on the server in
separate mailboxes. For example in Blueyonder.co.uk you can have up to four
mailboxes each mailbox can have four aliases. If this were done the separate
Outlook profiles would work for him as they do for me.

 

[Brian Tillman]

Also Millstone may be able to set up his mail boxes on the server in
separate mailboxes.

Notice that that was my third suggestion.

 

[John Butler]

Brian
Thanks, he might not succeed in any convincing as most UK services do it
anyway so the quickest solution could be to add a gmail account whcih will
now eork with 0E

 

[Guest]

Thanks for all your input.
I have contacted my ISP (Demon.co.uk) and it would seem that I have only one
mailbox with several alias? for each family user. I have one network password
and whoever logs on first gets everyone elses mail. They were not
particularly interested taking the view that if Outlook Express could resolve
the problem using "rules" them Outlook 2007 should too. In other words go
away and annoy Microsoft.
I think the answer is move to an ISP with more than one mailbox and an
interest in customer service!

 

[John Butler]

Demon is long established and used to be a good service, but now it is not
even rated amonst the top ten UK services now. You can check this link
http://www.broadbandchecker.co.uk/?GTSE=goog&GTKW=broadband for
recommendations in your area.
I you already have SKY TV thre service is very inexpensive currently while
it is being launched. If you have cable TV the broadband is excellent.
My experience with a large number of clients is that ALL well established
broadband customer service is poor however BT and Cable are better than
others. New start ups give a good service which soon declines as their
numbers decline.
Why not try Googlemail as an addition, it is free?

 

[Guest]

Thanks John
You're right about Demon. I've been with them almost 3 years without problem
until Outlook 2007 highlighted this one. I had been looking around as my
package seems expensive compared to some and Demon won't offer me the cheaper
service they now offer.
I guess it's time to bite the bullet and move.
Guess what I'll be doing this afternoon???
Regards