Outlook 2007 crashes on startup under Windows 7

[SandraN]

Hi

On my old machine (with outlook express ) I installed outlook 2007 on it and
it imported all my mail from the express version.

Now I got a brand new windows 7 (64bits) machine and I installed office
professional 2007 on it. I copied the outlook 2007 pst file from my old
machine to the new one.

However when I start outlook it crashes (both in normal and safe mode).
I then modified the options to run it in windows XP mode.
This works BUT outlook does function properly:

- I created several email accounts but when I try to modify the one that is
the "default" I get an error message saying: 'the specified account was not
found. It might have been deleted'

- When I create a new message I do not have a "send" button. Even-though I
have several accounts setup.

At this point the program is completely unusable.
What can I do?
Help!!!

Thanks

 

[Roady [MVP]]

Do not use the compatibility settings. Change it back to the original
settings.
Which method of restoring the pst-file did you use? If you have done this by
overwriting the original pst-file then you've gotten yourself in all sorts
of issues.

Create a new mail profile and see if Outlook works correctly now. If so,
reconnect your pst-file via;
File-> Open-> Outlook Data File...
For details see;
http://www.howto-outlook.com/faq/newprofile.htm

If it still doesn't work, check the Event Viewer for clues about why Outlook
is crashing on you.
See http://www.msoutlook.info/question/317