Set up on Mail not working

[GmaKit]

Gary, thank you so much. I am now up and running for the first time!

I'd had the "Include this account ..." checked originally, but that caused
problems before so I unchecked it. But when I checked it this time, I
immediately started receiving my mail. So the combination of everything
finally worked!

Thanks again so much. My problem is now solved.
Kathryn


Yes, that account definitely appears to be enabled for POP.
When you click Send/Receive, does it appear to go though the motions
of contacting the server? Does it respond with a status message of
"No new messages" in the lower right corner?
Make sure the account is enabled for checking:
Tools, Accounts, select that account, Properties. On the General tab
make sure "Include this account..." is checked.

--
Gary VanderMolen, MS-MVP (Mail)

Additionally, it appears that when I have enabled it, it displays in green
as being enabled but the radio button no long shows filled. I believe
this
is okay even though it does not match your screen link. Here is what it
says:

1. Status: POP is enabled for all mail that has arrived since 10/21/07
Enable POP for all mail (even mail that's already been downloaded)
Enable POP for mail that arrives from now on
Disable POP


2. When messages are accessed with POP keep Gmail's copy in the
Inboxarchive
Gmail's copydelete Gmail's copy

3. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)
Configuration instructions


Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)

Well, I didn't get the error, but I also haven't gotten any messages in
my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn
I am getting no errors. The send/receive flashes so quickly, I assumed
it
was doing what it was supposed to do. Any way I can slow that down to
see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I
can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in.
I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server,
and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I
am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in
the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail
account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for
me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account:
'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0
Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25,
Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

Oh, I do see that I am only getting some old mail though, nothing new. I
received mail from Jan 2007 to Feb 2008. Isn't that strange?


Yes, that account definitely appears to be enabled for POP.
When you click Send/Receive, does it appear to go though the motions
of contacting the server? Does it respond with a status message of
"No new messages" in the lower right corner?
Make sure the account is enabled for checking:
Tools, Accounts, select that account, Properties. On the General tab
make sure "Include this account..." is checked.

--
Gary VanderMolen, MS-MVP (Mail)

Additionally, it appears that when I have enabled it, it displays in green
as being enabled but the radio button no long shows filled. I believe
this
is okay even though it does not match your screen link. Here is what it
says:

1. Status: POP is enabled for all mail that has arrived since 10/21/07
Enable POP for all mail (even mail that's already been downloaded)
Enable POP for mail that arrives from now on
Disable POP


2. When messages are accessed with POP keep Gmail's copy in the
Inboxarchive
Gmail's copydelete Gmail's copy

3. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)
Configuration instructions


Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)

Well, I didn't get the error, but I also haven't gotten any messages in
my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn
I am getting no errors. The send/receive flashes so quickly, I assumed
it
was doing what it was supposed to do. Any way I can slow that down to
see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I
can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in.
I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server,
and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I
am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in
the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail
account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for
me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account:
'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0
Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25,
Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

I see that every time I hit send/receive I download another group of mail.
I don't really need this old mail. Any way I can just get my new mail from
here on out?

Oh, I do see that I am only getting some old mail though, nothing new. I
received mail from Jan 2007 to Feb 2008. Isn't that strange?


Yes, that account definitely appears to be enabled for POP.
When you click Send/Receive, does it appear to go though the motions
of contacting the server? Does it respond with a status message of
"No new messages" in the lower right corner?
Make sure the account is enabled for checking:
Tools, Accounts, select that account, Properties. On the General tab
make sure "Include this account..." is checked.

--
Gary VanderMolen, MS-MVP (Mail)

Additionally, it appears that when I have enabled it, it displays in
green
as being enabled but the radio button no long shows filled. I believe
this
is okay even though it does not match your screen link. Here is what it
says:

1. Status: POP is enabled for all mail that has arrived since 10/21/07
Enable POP for all mail (even mail that's already been downloaded)
Enable POP for mail that arrives from now on
Disable POP


2. When messages are accessed with POP keep Gmail's copy in the
Inboxarchive
Gmail's copydelete Gmail's copy

3. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)
Configuration instructions


Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)

Well, I didn't get the error, but I also haven't gotten any messages in
my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)


I noticed I didn't have the box checked to receive so I checked in and
am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port:
995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn
I am getting no errors. The send/receive flashes so quickly, I assumed
it
was doing what it was supposed to do. Any way I can slow that down to
see
if it is displaying a message that I'm not getting or do you think it
is
sending/receiving if it is moving quickly and sending no error that I
can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions
and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in.
I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server,
and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I
am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in
the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail
account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for
me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help
solving
this
problem, go to Help, search for "Troubleshoot Windows Mail",
and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account:
'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0
Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25,
Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[v plett]

choose accounts from windows mails tools menu to see your email
accounts-select the g mail account you created-choose properties-click the
servers tab-click authenication box click apply-click addvanced tab-check the
box server requres a seureconnectionunder out going mail incoming port canged
to 995-enter 465 in out going mail feild-click apply click ok click close try
this

 

[Gary VanderMolen]

You're very welcome, Kathryn. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)

Gary, thank you so much. I am now up and running for the first time!

I'd had the "Include this account ..." checked originally, but that caused
problems before so I unchecked it. But when I checked it this time, I
immediately started receiving my mail. So the combination of everything
finally worked!

Thanks again so much. My problem is now solved.
Kathryn


Yes, that account definitely appears to be enabled for POP.
When you click Send/Receive, does it appear to go though the motions
of contacting the server? Does it respond with a status message of
"No new messages" in the lower right corner?
Make sure the account is enabled for checking:
Tools, Accounts, select that account, Properties. On the General tab
make sure "Include this account..." is checked.

--
Gary VanderMolen, MS-MVP (Mail)

Additionally, it appears that when I have enabled it, it displays in green
as being enabled but the radio button no long shows filled. I believe
this
is okay even though it does not match your screen link. Here is what it
says:

1. Status: POP is enabled for all mail that has arrived since 10/21/07
Enable POP for all mail (even mail that's already been downloaded)
Enable POP for mail that arrives from now on
Disable POP


2. When messages are accessed with POP keep Gmail's copy in the
Inboxarchive
Gmail's copydelete Gmail's copy

3. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)
Configuration instructions


Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)

Well, I didn't get the error, but I also haven't gotten any messages in
my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)


I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn
I am getting no errors. The send/receive flashes so quickly, I assumed
it
was doing what it was supposed to do. Any way I can slow that down to
see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I
can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in.
I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server,
and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I
am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in
the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail
account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for
me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account:
'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0
Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25,
Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[Gary VanderMolen]

In Gmail's POP enabling screen is an option to "Enable POP for
mail that arrives from now on". That will prevent downloading
old mail.

--
Gary VanderMolen, MS-MVP (Mail)

I see that every time I hit send/receive I download another group of mail.
I don't really need this old mail. Any way I can just get my new mail from
here on out?

Oh, I do see that I am only getting some old mail though, nothing new. I
received mail from Jan 2007 to Feb 2008. Isn't that strange?


Yes, that account definitely appears to be enabled for POP.
When you click Send/Receive, does it appear to go though the motions
of contacting the server? Does it respond with a status message of
"No new messages" in the lower right corner?
Make sure the account is enabled for checking:
Tools, Accounts, select that account, Properties. On the General tab
make sure "Include this account..." is checked.

--
Gary VanderMolen, MS-MVP (Mail)

Additionally, it appears that when I have enabled it, it displays in
green
as being enabled but the radio button no long shows filled. I believe
this
is okay even though it does not match your screen link. Here is what it
says:

1. Status: POP is enabled for all mail that has arrived since 10/21/07
Enable POP for all mail (even mail that's already been downloaded)
Enable POP for mail that arrives from now on
Disable POP


2. When messages are accessed with POP keep Gmail's copy in the
Inboxarchive
Gmail's copydelete Gmail's copy

3. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)
Configuration instructions


Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)


Well, I didn't get the error, but I also haven't gotten any messages in
my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)


I noticed I didn't have the box checked to receive so I checked in and
am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port:
995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn
I am getting no errors. The send/receive flashes so quickly, I assumed
it
was doing what it was supposed to do. Any way I can slow that down to
see
if it is displaying a message that I'm not getting or do you think it
is
sending/receiving if it is moving quickly and sending no error that I
can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions
and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in.
I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server,
and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I
am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in
the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail
account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for
me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help
solving
this
problem, go to Help, search for "Troubleshoot Windows Mail",
and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account:
'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0
Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25,
Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.