Set up on Mail not working

[GmaKit]

I tried to set up my mail system, but keep having problems. I am unable to
send or receive.

I finally downloaded the Windows Live as it was recommended in the help
section.
(FYI - I am running Vista Ultimate and would like my Gmail account to be
fed into Windows Mail). Anyway, the help section said it would take care of
all my errors and problems for me by setting up my account for me when I
downloaded Windows Live. Good deal, huh? Didn't work though. When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[Richard in AZ]

I tried to set up my mail system, but keep having problems. I am unable to
send or receive.

I finally downloaded the Windows Live as it was recommended in the help
section.
(FYI - I am running Vista Ultimate and would like my Gmail account to be
fed into Windows Mail). Anyway, the help section said it would take care of
all my errors and problems for me by setting up my account for me when I
downloaded Windows Live. Good deal, huh? Didn't work though. When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

You do not have your account setup correctly. In the Advanced section of the account properties, change the smtp port to 465 (not the default 25) Check the box for SSL in both the smtp and pop ports. The pop port should also be 995 (not the default 110).

 

[Dave]

It's not clear which program you wish to use, Windows Mail or Windows Live
Mail.
However, to access Gmail, you need to enable POP on the server, and follow
these directions...
http://mail.google.com/support/bin/answer.py?answer=86382

 

[GmaKit]

Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send, but
don't seem to be receiving yet. I've hit SEND/RECIEVE a few times and this
does appear to be successful but nothing comes in. I did receive messages
in my Gmail account however.

Kathryn

--
Kathryn

It's not clear which program you wish to use, Windows Mail or Windows Live
Mail.
However, to access Gmail, you need to enable POP on the server, and follow
these directions...
http://mail.google.com/support/bin/answer.py?answer=86382

I tried to set up my mail system, but keep having problems. I am unable
to send or receive.

I finally downloaded the Windows Live as it was recommended in the help
section.
(FYI - I am running Vista Ultimate and would like my Gmail account to be
fed into Windows Mail). Anyway, the help section said it would take care
of
all my errors and problems for me by setting up my account for me when I
downloaded Windows Live. Good deal, huh? Didn't work though. When I
open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue
a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

Sorry, I AM able to send, just not receive.

--
Kathryn

Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send, but
don't seem to be receiving yet. I've hit SEND/RECIEVE a few times and
this does appear to be successful but nothing comes in. I did receive
messages in my Gmail account however.

Kathryn

--
Kathryn

It's not clear which program you wish to use, Windows Mail or Windows
Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382

I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the help
section.
(FYI - I am running Vista Ultimate and would like my Gmail account to be
fed into Windows Mail). Anyway, the help section said it would take
care of
all my errors and problems for me by setting up my account for me when I
downloaded Windows Live. Good deal, huh? Didn't work though. When I
open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue
a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[Gary VanderMolen]

Did you enable Gmail's POP option like it says to do in the instructions?

--
Gary VanderMolen, MS-MVP (Mail)

Sorry, I AM able to send, just not receive.

--
Kathryn

Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send, but don't seem to be receiving yet. I've hit
SEND/RECIEVE a few times and this does appear to be successful but nothing comes in. I did receive messages in my Gmail
account however.

Kathryn

--
Kathryn

It's not clear which program you wish to use, Windows Mail or Windows Live Mail.
However, to access Gmail, you need to enable POP on the server, and follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the help section.
(FYI - I am running Vista Ultimate and would like my Gmail account to be
fed into Windows Mail). Anyway, the help section said it would take care of
all my errors and problems for me by setting up my account for me when I
downloaded Windows Live. Good deal, huh? Didn't work though. When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

Yes, I have double checked all the settings from the instructions and it is
still not working.



--
Kathryn

Did you enable Gmail's POP option like it says to do in the instructions?

--
Gary VanderMolen, MS-MVP (Mail)

Sorry, I AM able to send, just not receive.

--
Kathryn

Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few times
and this does appear to be successful but nothing comes in. I did
receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or Windows
Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account to
be
fed into Windows Mail). Anyway, the help section said it would take
care of
all my errors and problems for me by setting up my account for me when
I
downloaded Windows Live. Good deal, huh? Didn't work though. When I
open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[Richard in AZ]

Yes, I have double checked all the settings from the instructions and it is
still not working.



--
Kathryn

Did you enable Gmail's POP option like it says to do in the instructions?

--
Gary VanderMolen, MS-MVP (Mail)

Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few times
and this does appear to be successful but nothing comes in. I did
receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or Windows
Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account to
be
fed into Windows Mail). Anyway, the help section said it would take
care of
all my errors and problems for me by setting up my account for me when
I
downloaded Windows Live. Good deal, huh? Didn't work though. When I
open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

Write down exactly what your accounts settings are (except your user name and password)
It still sounds like you did set it up correctly.

 

[Gary VanderMolen]

Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)

Yes, I have double checked all the settings from the instructions and it is still not working.



--
Kathryn

Did you enable Gmail's POP option like it says to do in the instructions?

--
Gary VanderMolen, MS-MVP (Mail)

Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send, but don't seem to be receiving yet. I've hit
SEND/RECIEVE a few times and this does appear to be successful but nothing comes in. I did receive messages in my Gmail
account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or Windows Live Mail.
However, to access Gmail, you need to enable POP on the server, and follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the help section.
(FYI - I am running Vista Ultimate and would like my Gmail account to be
fed into Windows Mail). Anyway, the help section said it would take care of
all my errors and problems for me by setting up my account for me when I
downloaded Windows Live. Good deal, huh? Didn't work though. When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

I double checked all of my settings and everything still looks good.
Followed all the instructions in the links in the prior messages. Yesterday
I was able to send messages successfully, but now I'm not even doing that.
Nothing in, Nothing out.

--
Kathryn

Did you enable Gmail's POP option like it says to do in the instructions?

--
Gary VanderMolen, MS-MVP (Mail)

Sorry, I AM able to send, just not receive.

--
Kathryn

Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few times
and this does appear to be successful but nothing comes in. I did
receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or Windows
Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account to
be
fed into Windows Mail). Anyway, the help section said it would take
care of
all my errors and problems for me by setting up my account for me when
I
downloaded Windows Live. Good deal, huh? Didn't work though. When I
open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read
the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[Gary VanderMolen]

Did you see my second response, which posted about 3 hours before
your latest reply?

--
Gary VanderMolen, MS-MVP (Mail)

I double checked all of my settings and everything still looks good. Followed all the instructions in the links in the prior
messages. Yesterday I was able to send messages successfully, but now I'm not even doing that. Nothing in, Nothing out.

--
Kathryn

Did you enable Gmail's POP option like it says to do in the instructions?

--
Gary VanderMolen, MS-MVP (Mail)

Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send, but don't seem to be receiving yet. I've hit
SEND/RECIEVE a few times and this does appear to be successful but nothing comes in. I did receive messages in my Gmail
account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or Windows Live Mail.
However, to access Gmail, you need to enable POP on the server, and follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the help section.
(FYI - I am running Vista Ultimate and would like my Gmail account to be
fed into Windows Mail). Anyway, the help section said it would take care of
all my errors and problems for me by setting up my account for me when I
downloaded Windows Live. Good deal, huh? Didn't work though. When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com', Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL): No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

I am getting no errors. The send/receive flashes so quickly, I assumed it
was doing what it was supposed to do. Any way I can slow that down to see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I can
see?

--
Kathryn

Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)

Yes, I have double checked all the settings from the instructions and it
is still not working.



--
Kathryn

Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few times
and this does appear to be successful but nothing comes in. I did
receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or Windows
Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account
to be
fed into Windows Mail). Anyway, the help section said it would take
care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though. When
I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

Sorry, they went out of order. I'd sent one message that didn't post all
day so I tried again and then they both posted together, hours later. It
made me think I was no longer sending either. But I seem to be now, but
VERY slowly. Still no receipt and have been getting no error messages.

Thanks very much for the help.

--
Kathryn

Did you see my second response, which posted about 3 hours before
your latest reply?

--
Gary VanderMolen, MS-MVP (Mail)

I double checked all of my settings and everything still looks good.
Followed all the instructions in the links in the prior messages.
Yesterday I was able to send messages successfully, but now I'm not even
doing that. Nothing in, Nothing out.

--
Kathryn

Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few times
and this does appear to be successful but nothing comes in. I did
receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or Windows
Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account
to be
fed into Windows Mail). Anyway, the help section said it would take
care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though. When
I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn

I am getting no errors. The send/receive flashes so quickly, I assumed it
was doing what it was supposed to do. Any way I can slow that down to see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I can
see?

--
Kathryn

Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)

Yes, I have double checked all the settings from the instructions and it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in. I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[Gary VanderMolen]

Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn

I am getting no errors. The send/receive flashes so quickly, I assumed it
was doing what it was supposed to do. Any way I can slow that down to see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I can
see?

--
Kathryn

Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in. I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

Well, I didn't get the error, but I also haven't gotten any messages in my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn

I am getting no errors. The send/receive flashes so quickly, I assumed it
was doing what it was supposed to do. Any way I can slow that down to see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I can
see?

--
Kathryn

Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in. I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[Gary VanderMolen]

Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)

Well, I didn't get the error, but I also haven't gotten any messages in my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn

I am getting no errors. The send/receive flashes so quickly, I assumed it
was doing what it was supposed to do. Any way I can slow that down to see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in. I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server, and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0 Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25, Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

Yes, it is enabled properly but I am still not able to receive mail.

Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)

Well, I didn't get the error, but I also haven't gotten any messages in my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn

I am getting no errors. The send/receive flashes so quickly, I assumed
it
was doing what it was supposed to do. Any way I can slow that down to
see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in.
I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server,
and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I
am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in
the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail
account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0
Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25,
Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[GmaKit]

Additionally, it appears that when I have enabled it, it displays in green
as being enabled but the radio button no long shows filled. I believe this
is okay even though it does not match your screen link. Here is what it
says:

1. Status: POP is enabled for all mail that has arrived since 10/21/07
Enable POP for all mail (even mail that's already been downloaded)
Enable POP for mail that arrives from now on
Disable POP


2. When messages are accessed with POP keep Gmail's copy in the Inboxarchive
Gmail's copydelete Gmail's copy

3. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)
Configuration instructions


Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)

Well, I didn't get the error, but I also haven't gotten any messages in my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn

I am getting no errors. The send/receive flashes so quickly, I assumed
it
was doing what it was supposed to do. Any way I can slow that down to
see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in.
I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server,
and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I
am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in
the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail
account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0
Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25,
Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.

 

[Gary VanderMolen]

Yes, that account definitely appears to be enabled for POP.
When you click Send/Receive, does it appear to go though the motions
of contacting the server? Does it respond with a status message of
"No new messages" in the lower right corner?
Make sure the account is enabled for checking:
Tools, Accounts, select that account, Properties. On the General tab
make sure "Include this account..." is checked.

--
Gary VanderMolen, MS-MVP (Mail)

Additionally, it appears that when I have enabled it, it displays in green
as being enabled but the radio button no long shows filled. I believe this
is okay even though it does not match your screen link. Here is what it
says:

1. Status: POP is enabled for all mail that has arrived since 10/21/07
Enable POP for all mail (even mail that's already been downloaded)
Enable POP for mail that arrives from now on
Disable POP


2. When messages are accessed with POP keep Gmail's copy in the Inboxarchive
Gmail's copydelete Gmail's copy

3. Configure your email client (e.g. Outlook, Eudora, Netscape Mail)
Configuration instructions


Make sure you have the POP option enabled at Gmail:
http://mail.google.com/support/bin/answer.py?hl=en&answer=13273

--
Gary VanderMolen, MS-MVP (Mail)

Well, I didn't get the error, but I also haven't gotten any messages in my
in box, though I've received mail in my gmail.

--
Kathryn
Go to Tools, Accounts, select that mail account, Properties, Servers.
Uncheck the box for "Log on using Secure Password Authentication."

--
Gary VanderMolen, MS-MVP (Mail)

I noticed I didn't have the box checked to receive so I checked in and am
now getting this error message.

Account: 'Windows Mail (Incoming)', Server: 'pop.gmail.com', Protocol:
POP3, Server Response: '-ERR not supported k37pf408712rvb.1', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC18

--
Kathryn
I am getting no errors. The send/receive flashes so quickly, I assumed
it
was doing what it was supposed to do. Any way I can slow that down to
see
if it is displaying a message that I'm not getting or do you think it is
sending/receiving if it is moving quickly and sending no error that I can
see?

--
Kathryn
Do you get an error message when you try to receive? If so,
right-click on your error message, copy, then paste it into a reply
here.
We can't do much troubleshooting without the complete error message.

--
Gary VanderMolen, MS-MVP (Mail)


Yes, I have double checked all the settings from the instructions and
it
is still not working.



--
Kathryn
Did you enable Gmail's POP option like it says to do in the
instructions?

--
Gary VanderMolen, MS-MVP (Mail)


Sorry, I AM able to send, just not receive.

--
Kathryn
Thanks Dave and Richard,

I have updated the settings as you suggested. I am not able to
send,
but don't seem to be receiving yet. I've hit SEND/RECIEVE a few
times and this does appear to be successful but nothing comes in.
I
did receive messages in my Gmail account however.

Kathryn

--
Kathryn
It's not clear which program you wish to use, Windows Mail or
Windows Live Mail.
However, to access Gmail, you need to enable POP on the server,
and
follow these directions...
http://mail.google.com/support/bin/answer.py?answer=86382


I tried to set up my mail system, but keep having problems. I
am
unable to send or receive.

I finally downloaded the Windows Live as it was recommended in
the
help section.
(FYI - I am running Vista Ultimate and would like my Gmail
account
to be
fed into Windows Mail). Anyway, the help section said it would
take care of
all my errors and problems for me by setting up my account for me
when I
downloaded Windows Live. Good deal, huh? Didn't work though.
When I open
Windows Mail I immediately get the following error messages:

The message could not be sent. The authentication setting might
not
be
correct for your outgoing e-mail [SMTP] server. For help solving
this
problem, go to Help, search for "Troubleshoot Windows Mail", and
read the
"I'm having problems sending e-mail" section. If you need help
determining
the proper server settings, please contact your e-mail service
provider.

The rejected e-mail address was '(e-mail address removed)'. Subject
'INVITE:
Heyford / Melita - Comprehensive Exam', Account: 'pop.gmail.com',
Server:
'smtp.gmail.com', Protocol: SMTP, Server Response: '530 5.7.0
Must
issue a
STARTTLS command first. b8sm16314357rvf.9', Port: 25,
Secure(SSL):
No,
Server Error: 530, Error Number: 0x800CCC78


Thanks for all help provided.