set program access and defaults

[Blair]

I recently downloaded critical updates, now several
programs don't respond including set program access and
defaults.

 

[S Vijay [MSFT]]

Hi Blair,

After installing the critical updates, many of your program settings is not
working properly. To troubleshoot the issue follow the instructions in the
KB article given below:

http://support.microsoft.com/default.aspx?scid=kb;EN-US;312369

or

You May Lose Data or Program Settings After Reinstalling, Repairing, or
Upgrading Windows XP
View products that this article applies to.
This article was previously published under Q312369
SYMPTOMS
NOTE: The information in this article applies only to computers with
Windows XP preinstalled by a computer manufacturer.

You may lose data that is stored in the All Users folder and default
program templates and settings that are stored in the Default User folder
after you reinstall, repair, or upgrade Windows XP. You may be missing
Start menu shortcuts, items in the Startup group, and documents, pictures,
or music files that are stored in the Shared Documents folder.

This problem can occur after you perform any of the following actions on a
computer that has Windows XP preinstalled by a computer manufacturer (also
known as an Original Equipment Manufacturer, or OEM):
You reinstall Windows XP in the same folder by clicking Upgrade
(Recommended) after you run Winnt32.exe, or by clicking the Install Windows
XP link on the "Welcome to Microsoft Windows XP" screen that appears when
you insert the Windows XP CD-ROM. This is also known as performing an
in-place upgrade or an in-place installation.
You repair Windows XP by starting your computer from the Windows XP CD-ROM,
pressing ENTER to set up Windows XP, and then pressing R to repair the
selected installation.
You upgrade the Windows XP Home Edition installation that was preinstalled
by your computer manufacturer to the retail version of Windows XP
Professional.
CAUSE
This behavior can occur if the Undo_guimode.txt file is present in the
Windows\System32 folder on your hard disk when you perform any of the
actions that are listed in the "Symptoms" section on a computer with
Windows XP preinstalled by a computer manufacturer. This file is created by
the wizard that runs when you first start a computer with Windows XP
preinstalled by a computer manufacturer.
RESOLUTION
To resolve this problem, restore the missing data and program shortcuts
from a backup.

To prevent this problem from occurring, use any of the following methods
before you perform any of the actions that are listed in the "Symptoms"
section of this article:
Method 1
Install the latest service pack for Windows XP. For additional information,
click the article number below to view the article in the Microsoft
Knowledge Base:
322389 How to Obtain the Latest Windows XP Service Pack

Method 2
When you are prompted by Setup to get updated Setup files, click Yes,
download the updated Setup files (Recommended), and then click Next. This
option is not available if you are repairing Windows XP by starting your
computer from the Windows XP CD-ROM, pressing ENTER to set up Windows XP,
and then pressing R to repair the selected installation.
Method 3
Install the Windows XP Update Package, November 19, 2001, by using the
Automatic Updates feature or the Windows Update Web site.

To install this update from the Windows Update Web site, click the
following link and follow the instructions on your screen to scan and
install the critical update:
http://windowsupdate.microsoft.com

For additional information about configuring the Automatic Updates feature,
click the article number below to view the article in the Microsoft
Knowledge Base:
294871 Description of the Automatic Updates Feature in Windows XP

An update for this problem is now installed via the Dynamic Update feature
of Windows XP. For additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
311220 Description of the Dynamic Update Feature in Windows XP Setup

Method 4
Manually delete the Undo_guimode.txt file from the Windows\System32 folder
before you perform any of the actions that are listed in the "Symptoms"
section of this article. To do this in Windows XP, type the following
command at a command prompt:
del /a /f %windir%\system32\undo_guimode.txt

NOTE: If you are using Recovery Console or an MS-DOS or Microsoft Windows
boot floppy disk, the steps to delete the file are slightly different.

For more information about deleting files, refer to your MS-DOS or Windows
product documentation, query the Help and Support Center in Windows XP, or
see the following article about the Recovery Console:
229716 Description of the Windows 2000 Recovery Console

NOTE: If you use the Restore CD-ROM that is provided by your computer
manufacturer to restore Windows XP, you may need to repeat the steps in
this article to prevent this problem from occurring again.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products
that are listed at the beginning of this article. This problem was first
corrected in Windows XP Service Pack 1.
MORE INFORMATION
For additional information about the availability of an update for computer
manufacturers to include on preinstalled Windows XP systems and corporate
administrators to incorporate into their Windows XP deployment, click the
article number below to view the article in the Microsoft Knowledge Base:
312368 Data Loss May Occur After Reinstalling, Repairing, or Upgrading
Windows XP


S.Vijay

This posting is provided "AS IS" with no warranties, and confers no rights