Servicepack 2

G

Guest

I've tried to install servicepack 2 a few times and everytime I have the same
problem. After I have installed it and I try to shut down my computer it
stucks in the "Windows is shutting down" window and then nothing happens. I
have to shut it down with the button.
 
C

Curt Christianson

Hi,

While I can't give you an exact reason for the computer hanging, you may
want to read these articles pertaing to the installation of SP2. It's a lot
to digest, but following these procedures *should* result in a painless
upgrade to SP2:

WINDOWS XP SERVICE PACK 2 FAQs & BEST PRACTICES
http://www.aumha.org/win5/a/sp2faq.htm

--
HTH,
Curt

Windows Support Center
www.aumha.org
Practically Nerded,...
http://dundats.mvps.org/Index.htm

| I've tried to install servicepack 2 a few times and everytime I have the
same
| problem. After I have installed it and I try to shut down my computer it
| stucks in the "Windows is shutting down" window and then nothing happens.
I
| have to shut it down with the button.
 
T

TaurArian [MS-MVP]

Some further info -

Boot or shutdown problems after Service Pack 2 installation
http://winhlp.com/WxSP2.htm#Boot_or_shutdown_problems_after_Service_Pack_2_installation

and/or

This article describes how to resolve an issue where your computer stops responding
(hangs) when you restart to complete the installation of Microsoft Windows XP Service Pack
2 or Windows XP Tablet PC Edition 2005. This issue occurs on a limited number of systems
that use a version of basic input/output system (BIOS) that does not have production
support for Intel Pentium 4 and Intel Celeron D processors based on the Prescott C-0
stepping
http://support.microsoft.com/kb/885626
Your computer stops responding when you restart to complete the installation of Windows XP
Service Pack 2 or Windows XP Tablet PC Edition 2005


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


| I've tried to install servicepack 2 a few times and everytime I have the same
| problem. After I have installed it and I try to shut down my computer it
| stucks in the "Windows is shutting down" window and then nothing happens. I
| have to shut it down with the button.
 

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