Service Pack 4 error

[Alan]

When I try installing service pack 4, it gets to the point
where it is "processing" the installation and then I get
an error message saying the "an error has been encountered"

Any ideas?

 

[Daniel Chang [MSFT]]

Post the last few lines of the SVCPACK.LOG file located in your WINNT folder
to help us troubleshoot.

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.

 

[Guest]

sp4 install ends in blue screeen - stop error 0x...A address 80416B67 Date Stamp ... ntoskrnl.exe
Have sp4 disc computer is set up for DVD brner etc with Pinnacle and Adobe
Pentium 4 1.7 Ghz 512 RAM

Have tried a number of uninstalls - no luck can get to Safe Mode OK

Thanks in advance

 

[Guest]

Starting process: C:\WINNT\system32\msmqprop.exe /u
***

Return Code = 4294967295
***

Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***

Return Code = 2148467203
***

DoInstallation:RunInfProcesses for ProcessesToRun Failed
***

Service Pack 4 Setup encountered an error: An error in
updating your system has occurred.
***

Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\oem40.cat

***

An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***

Message displayed to the user: An error in updating your
system has occurred.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work corr
***

User Input: OK
***

Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~
-u
***

Dirty Uninstall was successful

 

[Alan]

Starting process: C:\WINNT\system32\msmqprop.exe /u
***

Return Code = 4294967295
***

Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***

Return Code = 2148467203
***

DoInstallation:RunInfProcesses for ProcessesToRun Failed
***

Service Pack 4 Setup encountered an error: An error in
updating your system has occurred.
***

Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\oem40.cat

***

An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***

Message displayed to the user: An error in updating your
system has occurred.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work corr
***

User Input: OK
***

Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~
-u
***

Dirty Uninstall was successful

 

[Daniel Chang [MSFT]]

Here's the thread I was looking for ...

Gary,

It appears you may have a problem with your Pinnacle software ...

1. Restart the computer into safe mode.

2. Search for and locate the following file in %WINDIR%\System32\Drivers:

Pin1394.sys > rename this file e.g. pin1394.old

3. Restart the computer and you will be able to get into Windows, and then
obtain an updated driver from Pinnacle Systems manufacturer.

http://www.pinnaclesys.com/wwwmenu.asp?Langue_ID=7


--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.

 

[Daniel Chang [MSFT]]

Please install the following hotfix prior to installing SP4.

313664 Using 802.1x Authentication on Computers Running Windows 2000
http://support.microsoft.com/?id=313664

HTH,
Daniel
--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.

 

[Guest]

I tried the hotfix anf then tried installing Service Pack
4, but got the same error message.

Any other ideas?
Thanks

 

[Daniel Chang [MSFT]]

Was the hotfix installed successfully?

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: I tried the hotfix anf then tried installing Service Pack
: 4, but got the same error message.
:
: Any other ideas?
: Thanks
: >-----Original Message-----
: >
: >Please install the following hotfix prior to installing
: SP4.
: >
: >313664 Using 802.1x Authentication on Computers Running
: Windows 2000
: >http://support.microsoft.com/?id=313664
: >
: >HTH,
: >Daniel
: >--
: >--
: >Daniel Chang
: >Server Setup Team
: >
: >Search our Knowledge Base at
: http://support.microsoft.com/directory
: >Visit the Windows 2000 Homepage at
: >http://www.microsoft.com/windows2000/default.asp
: >See the Windows NT Homepage at
: http://www.microsoft.com/ntserver/
: >
: >NOTE: Please reply to the newsgroup and not directly to
: me. This allows
: >others to add to and benefit from these threads and also
: helps to ensure a
: >more timely response. Thank you!
: >This posting is provided "AS IS" without warranty either
: expressed or
: >implied, including, but not limited to, the implied
: warranties of
: >merchantability or fitness for a particular purpose.
: >The views and opinions expressed in this newsgroup
: posting are mine and do
: >not necessarily express or reflect the views and / or
: opinions of Microsoft.
: >
: >
: >: >>
: >>
: >> Starting process: C:\WINNT\system32\msmqprop.exe /u
: >> ***
: >>
: >> Return Code = 4294967295
: >> ***
: >>
: >> Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
: >> ***
: >>
: >> Return Code = 2148467203
: >> ***
: >>
: >> DoInstallation:RunInfProcesses for ProcessesToRun Failed
: >> ***
: >>
: >> Service Pack 4 Setup encountered an error: An error in
: >> updating your system has occurred.
: >> ***
: >>
: >> Failed Deleting C:\WINNT\system32\msiinst.tmp 2
: >> ***
: >>
: >> VerifySize: Unable to verify size: Source = NULL:
: >> c:\winnt\oem40.cat
: >>
: >> ***
: >>
: >> An error in updating your system has occurred.
: >>
: >> Select 'OK' to undo the changes that have been made, or
: >> select 'Cancel' to quit. If you select 'Cancel', your
: >> system will be left in a partially updated state and may
: >> not work correctly.
: >> ***
: >>
: >> Message displayed to the user: An error in updating your
: >> system has occurred.
: >>
: >> Select 'OK' to undo the changes that have been made, or
: >> select 'Cancel' to quit. If you select 'Cancel', your
: >> system will be left in a partially updated state and may
: >> not work corr
: >> ***
: >>
: >> User Input: OK
: >> ***
: >>
: >> Starting process:
: >>
: C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~
: >> -u
: >> ***
: >>
: >> Dirty Uninstall was successful
: >>
: >> >-----Original Message-----
: >> >Post the last few lines of the SVCPACK.LOG file located
: >> in your WINNT folder
: >> >to help us troubleshoot.
: >> >
: >> >--
: >> >--
: >> >Daniel Chang
: >> >Server Setup Team
: >> >
: >> >Search our Knowledge Base at
: >> http://support.microsoft.com/directory
: >> >Visit the Windows 2000 Homepage at
: >> >http://www.microsoft.com/windows2000/default.asp
: >> >See the Windows NT Homepage at
: >> http://www.microsoft.com/ntserver/
: >> >
: >> >NOTE: Please reply to the newsgroup and not directly to
: >> me. This allows
: >> >others to add to and benefit from these threads and
: also
: >> helps to ensure a
: >> >more timely response. Thank you!
: >> >This posting is provided "AS IS" without warranty
: either
: >> expressed or
: >> >implied, including, but not limited to, the implied
: >> warranties of
: >> >merchantability or fitness for a particular purpose.
: >> >The views and opinions expressed in this newsgroup
: >> posting are mine and do
: >> >not necessarily express or reflect the views and / or
: >> opinions of Microsoft.
: >> >
: >> >
: >> message
: >> >: >> >> When I try installing service pack 4, it gets to the
: >> point
: >> >> where it is "processing" the installation and then I
: get
: >> >> an error message saying the "an error has been
: >> encountered"
: >> >>
: >> >> Any ideas?
: >> >
: >> >
: >> >.
: >> >
: >
: >
: >.
: >

 

[Daniel Chang [MSFT]]

Something might have an open handle to netwzc.inf ...Do you have different
SVCPACK.LOG entries?

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: I tried the hotfix anf then tried installing Service Pack
: 4, but got the same error message.
:
: Any other ideas?
: Thanks
: >-----Original Message-----
: >
: >Please install the following hotfix prior to installing
: SP4.
: >
: >313664 Using 802.1x Authentication on Computers Running
: Windows 2000
: >http://support.microsoft.com/?id=313664
: >
: >HTH,
: >Daniel
: >--
: >--
: >Daniel Chang
: >Server Setup Team
: >
: >Search our Knowledge Base at
: http://support.microsoft.com/directory
: >Visit the Windows 2000 Homepage at
: >http://www.microsoft.com/windows2000/default.asp
: >See the Windows NT Homepage at
: http://www.microsoft.com/ntserver/
: >
: >NOTE: Please reply to the newsgroup and not directly to
: me. This allows
: >others to add to and benefit from these threads and also
: helps to ensure a
: >more timely response. Thank you!
: >This posting is provided "AS IS" without warranty either
: expressed or
: >implied, including, but not limited to, the implied
: warranties of
: >merchantability or fitness for a particular purpose.
: >The views and opinions expressed in this newsgroup
: posting are mine and do
: >not necessarily express or reflect the views and / or
: opinions of Microsoft.
: >
: >
: >: >>
: >>
: >> Starting process: C:\WINNT\system32\msmqprop.exe /u
: >> ***
: >>
: >> Return Code = 4294967295
: >> ***
: >>
: >> Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
: >> ***
: >>
: >> Return Code = 2148467203
: >> ***
: >>
: >> DoInstallation:RunInfProcesses for ProcessesToRun Failed
: >> ***
: >>
: >> Service Pack 4 Setup encountered an error: An error in
: >> updating your system has occurred.
: >> ***
: >>
: >> Failed Deleting C:\WINNT\system32\msiinst.tmp 2
: >> ***
: >>
: >> VerifySize: Unable to verify size: Source = NULL:
: >> c:\winnt\oem40.cat
: >>
: >> ***
: >>
: >> An error in updating your system has occurred.
: >>
: >> Select 'OK' to undo the changes that have been made, or
: >> select 'Cancel' to quit. If you select 'Cancel', your
: >> system will be left in a partially updated state and may
: >> not work correctly.
: >> ***
: >>
: >> Message displayed to the user: An error in updating your
: >> system has occurred.
: >>
: >> Select 'OK' to undo the changes that have been made, or
: >> select 'Cancel' to quit. If you select 'Cancel', your
: >> system will be left in a partially updated state and may
: >> not work corr
: >> ***
: >>
: >> User Input: OK
: >> ***
: >>
: >> Starting process:
: >>
: C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~
: >> -u
: >> ***
: >>
: >> Dirty Uninstall was successful
: >>
: >> >-----Original Message-----
: >> >Post the last few lines of the SVCPACK.LOG file located
: >> in your WINNT folder
: >> >to help us troubleshoot.
: >> >
: >> >--
: >> >--
: >> >Daniel Chang
: >> >Server Setup Team
: >> >
: >> >Search our Knowledge Base at
: >> http://support.microsoft.com/directory
: >> >Visit the Windows 2000 Homepage at
: >> >http://www.microsoft.com/windows2000/default.asp
: >> >See the Windows NT Homepage at
: >> http://www.microsoft.com/ntserver/
: >> >
: >> >NOTE: Please reply to the newsgroup and not directly to
: >> me. This allows
: >> >others to add to and benefit from these threads and
: also
: >> helps to ensure a
: >> >more timely response. Thank you!
: >> >This posting is provided "AS IS" without warranty
: either
: >> expressed or
: >> >implied, including, but not limited to, the implied
: >> warranties of
: >> >merchantability or fitness for a particular purpose.
: >> >The views and opinions expressed in this newsgroup
: >> posting are mine and do
: >> >not necessarily express or reflect the views and / or
: >> opinions of Microsoft.
: >> >
: >> >
: >> message
: >> >: >> >> When I try installing service pack 4, it gets to the
: >> point
: >> >> where it is "processing" the installation and then I
: get
: >> >> an error message saying the "an error has been
: >> encountered"
: >> >>
: >> >> Any ideas?
: >> >
: >> >
: >> >.
: >> >
: >
: >
: >.
: >

 

[Alan]

The hotfix was installed successfully. Here is the end of
the log.



Copied file (delayed): C:\WINNT\system32
\spool\PRTPROCS\W32X86\SET89B.tmp
***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\KB810217.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\KB817606.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\KB822679.cat

***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q313664.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q320206.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\q323172.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q323255.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q324096.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q324380.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q326830.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q326886.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q328310.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q329115.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q329553.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q329834.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q331953.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q810030.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q810833.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q811493.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q811630.cat

***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q814033.cat

***

PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\Q828026.cat

***

Num Ticks for Copying files : 300609

***


Installed AppPatch version is 00010000089F0000

***

Installed AppPatch version is 00010000089F0000

***

SP AppPatch version text is 1,0,2207,0

***

SP AppPatch version is 00010000089F0000

***

SP AppPatch version is newer, AppPatch full will be
installed

***


Installed AppPatch version is 00010000089F0000

***

Num Ticks for Reg update and deleting 0 size files : 8547


***

Starting process: sptsupd.exe
***

Return Code = 0
***

Starting process: C:\WINNT\system32\sp4iis.exe -l
***

Return Code = 0
***

Starting process: "c:\d9b\\update\updcrl.exe" -e -
r "c:\d9b\\update\verisignpub1.crl"
***

Return Code = 4294967295
***

Starting process: C:\WINNT\system32\shmgrate.exe
UpdateOCVersion
***

Return Code = 0
***

Starting process: C:\WINNT\system32\shmgrate.exe
AddConfigurePrograms
***

Return Code = 0
***

Starting process: C:\WINNT\system32\msmqprop.exe /u
***

Return Code = 4294967295
***

Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***

Return Code = 2148467203
***

DoInstallation:RunInfProcesses for ProcessesToRun Failed
***

Service Pack 4 Setup encountered an error: An error in
updating your system has occurred.
***

Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***

VerifySize: Unable to verify size: Source = NULL:
c:\winnt\oem40.cat

***

An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work correctly.
***

Message displayed to the user: An error in updating your
system has occurred.

Select 'OK' to undo the changes that have been made, or
select 'Cancel' to quit. If you select 'Cancel', your
system will be left in a partially updated state and may
not work corr
***

User Input: OK
***

Starting process:
C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~
-u
***

Dirty Uninstall was successful

-----Original Message-----
Was the hotfix installed successfully?

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.


: I tried the hotfix anf then tried installing Service Pack
: 4, but got the same error message.
:
: Any other ideas?
: Thanks
: >-----Original Message-----
: >
: >Please install the following hotfix prior to installing
: SP4.
: >
: >313664 Using 802.1x Authentication on Computers Running
: Windows 2000
: >http://support.microsoft.com/?id=313664
: >
: >HTH,
: >Daniel
: >--
: >--
: >Daniel Chang
: >Server Setup Team
: >
: >Search our Knowledge Base at
: http://support.microsoft.com/directory
: >Visit the Windows 2000 Homepage at
: >http://www.microsoft.com/windows2000/default.asp
: >See the Windows NT Homepage at
: http://www.microsoft.com/ntserver/
: >
: >NOTE: Please reply to the newsgroup and not directly to
: me. This allows
: >others to add to and benefit from these threads and also
: helps to ensure a
: >more timely response. Thank you!
: >This posting is provided "AS IS" without warranty either
: expressed or
: >implied, including, but not limited to, the implied
: warranties of
: >merchantability or fitness for a particular purpose.
: >The views and opinions expressed in this newsgroup
: posting are mine and do
: >not necessarily express or reflect the views and / or
: opinions of Microsoft.
: >
: >
: >: >>
: >>
: >> Starting process: C:\WINNT\system32\msmqprop.exe /u
: >> ***
: >>
: >> Return Code = 4294967295
: >> ***
: >>
: >> Starting process: C:\WINNT\system32 \wzcsetup.exe /i /P
: >> ***
: >>
: >> Return Code = 2148467203
: >> ***
: >>
: >> DoInstallation:RunInfProcesses for ProcessesToRun Failed
: >> ***
: >>
: >> Service Pack 4 Setup encountered an error: An error in
: >> updating your system has occurred.
: >> ***
: >>
: >> Failed Deleting C:\WINNT\system32\msiinst.tmp 2
: >> ***
: >>
: >> VerifySize: Unable to verify size: Source = NULL:
: >> c:\winnt\oem40.cat
: >>
: >> ***
: >>
: >> An error in updating your system has occurred.
: >>
: >> Select 'OK' to undo the changes that have been made, or
: >> select 'Cancel' to quit. If you select 'Cancel', your
: >> system will be left in a partially updated state and may
: >> not work correctly.
: >> ***
: >>
: >> Message displayed to the user: An error in updating your
: >> system has occurred.
: >>
: >> Select 'OK' to undo the changes that have been made, or
: >> select 'Cancel' to quit. If you select 'Cancel', your
: >> system will be left in a partially updated state and may
: >> not work corr
: >> ***
: >>
: >> User Input: OK
: >> ***
: >>
: >> Starting process:
: >>
:

C:\WINNT\$NtServicePackUninstall$\spuninst\spuninst.exe /~

 

[Daniel Chang [MSFT]]

Upgrades from Windows 2000 SP1 and SP2
If you upgrade a Message Queuing server cluster to SP3, a separate utility
named Msmqprop.exe automatically runs during the upgrade. This utility
automatically scans the cluster and sets the RequireKerberos property to 1
on any Network Name resource that the Message Queuing resource is dependent
on. For Msmqprop.exe to run, the Cluster service that is installed on
Windows 2000 must be running either SP1 or SP2 (not RTM). Msmqprop.exe
creates a log file in the Windows_folder folder named Msmqprop.log, which
indicates all of the actions that it runs.

Alan, can you post the last few entries of msmqprop.log?

And maybe load the hotfix Q313664 before attempting to install sp4?

Using 802.1x Authentication on Computers Running Windows 2000
http://support.microsoft.com/default.aspx?scid=kb;en-us;313664

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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