Service Pack 2 install error 0x800f0823

Discussion in 'Windows Vista General Discussion' started by scorpionleather, Jul 28, 2009.

  1. I'm trying to install Vista Home Premium SP2 via Windows Update, but then
    quickly it says that "installation is successful" and it does -not- update
    to SP2 (control panel still shows SP1) and then the SP2 re-appears in the
    Windows Update.

    So I tried going to the Microsoft download site and attempted to install the
    standalone Vista SP2. I receive a dialog with "an unknown error has
    occurred: 0x800f0823."

    I found several other people have the exact same problem, and no solution.
    Is Microsoft going to issue a patch to fix this bug?? System file checker
    via command prompt shows good system file integrity. This system is really
    clean, not many apps installed other than the Vista and some basic programs.
    So maybe Microsoft can address the goof up?
     
    scorpionleather, Jul 28, 2009
    #1
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  2. scorpionleather

    Rick Rogers Guest

    Rick Rogers, Jul 28, 2009
    #2
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  3. scorpionleather

    TaurArian Guest

    scorpionleather wrote:
    :: I'm trying to install Vista Home Premium SP2 via Windows Update, but
    :: then quickly it says that "installation is successful" and it does
    :: -not- update to SP2 (control panel still shows SP1) and then the SP2
    :: re-appears in the Windows Update.
    ::
    :: So I tried going to the Microsoft download site and attempted to
    :: install the standalone Vista SP2. I receive a dialog with "an
    :: unknown error has occurred: 0x800f0823."
    ::
    :: I found several other people have the exact same problem, and no
    :: solution. Is Microsoft going to issue a patch to fix this bug??
    :: System file checker via command prompt shows good system file
    :: integrity. This system is really clean, not many apps installed
    :: other than the Vista and some basic programs. So maybe Microsoft can
    :: address the goof up?


    Error message when you install an .msu update package on a computer that is
    running Windows Vista: "The Windows Modules Installer must be updated before
    you can install this package"
    http://support.microsoft.com/kb/925316

    --

    TaurArian [MVP] 2005-2010 - Update Services
    http://taurarian.mvps.org
    ======================================
    Disclaimer: The information has been posted "as is" with no warranties
    or guarantees and doesn't give any rights.
     
    TaurArian, Jul 28, 2009
    #3
  4. That did not work for me with either the Windows Update or the download
    standalone method of installation. Same error.
     
    scorpionleather, Jul 29, 2009
    #4
  5. TaurArian, there is no Windows Module Installer available from within
    Windows Update, so I'm not sure what that article is talking about. This
    computer already has all of the latest Vista updates except for SP2. This
    appears to be a major Microsoft bug with no apparent resolution, I hope MS
    gets their act together..
     
    scorpionleather, Jul 29, 2009
    #5
  6. scorpionleather

    TaurArian Guest

    TaurArian, Jul 29, 2009
    #6
  7. scorpionleather

    Eric Guest

    It's not MS' problem, it's your problem. SP2 installed fine for me.
    Did you have SP1 installed first?
    What version of Vista are you running (Basic, Premium, Ultimate)?
    Are you running 32 bit or 64 bit?
    Does it show Service Pack 1 (or 2) when you right click My Computer and
    select Properties?
     
    Eric, Jul 29, 2009
    #7
  8. thanks Taur, I tried these steps earlier when I found the same posts, except
    I don't get any errors reported in the system file checker scan. I also
    tried stopping the services mentioned and regsvr32 that long list of DLLs.
    Still same error during standalone install of SP2. I haven't tried renaming
    Catroot2, that's the only thing left to try.. and I'll post back here if it
    works (but kinda doubt it since I tried so many other things).
     
    scorpionleather, Jul 30, 2009
    #8
  9. I had SP1 installed first
    Vista Home Premium
    32 bit
    It continues to show SP1 in system properties (even immediately after
    Windows Update erroneously says that the update was successful) The
    standalone installer however reveals the error code.
     
    scorpionleather, Jul 30, 2009
    #9
  10. scorpionleather

    Eric Guest

    Ah, mine installed fine but I have the 64 bit Home Premium.
    They have a different service pack for the 32 bit and the 64 bit. I assume
    you downloaded the right one.
    Do the service packs show up under Programs under the Control Panel?
    You might try uninstalling both (assuming it lets you) and reinstalling
    starting with SP1.
     
    Eric, Jul 30, 2009
    #10
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