Service Pack 2 and Outlook Express 6

G

Guest

Hi,

I've upgraded several Windows XP machines (both Home and Pro) to Service
Pack 2, but each time, Outlook Express crashes saying that "Outlook Express
could not be started. The application was unable to open the Outlook Express
message store..." I'm pretty tired of this, but it seems to happen only
after upgrading. One policy I have is that I have a seperate drive for apps
(D:), so I edit my Registry such that Program Files is now "D:" and Common
Files is now "D:\Common Files". Should I be doing this before or after
applying SP2. I know there's a workaround, but I forgot what it is. While
installing SP2, Windows re-creates the Program Files directory, so I don't
know what's where anymore. I even did a global registry edit to change all
references of "C:\Program Files" to "D:" and it still doesn't work, so I must
be missing something. Any ideas? Thanks.

-Dave-
 
G

Guest

It seems to me that through the registry fidgeting you might have altered
some of outlook's resource paths. Or if you have had outlook installed on the
d: drive that SP2 has reclaimed some of it's resource paths back to C: where
they can't be found.

In any case, it should be fairly easy to re-install outlook express with the
XP install disk, which should rectify the problem. Simply remove outlook
through control panel's add remove programs / add remove windows components,
and then add it back the same way.

If you don't know exactly what you're doing, i would advise not moving base
system programs like outlook from it's original program files folder.
 
G

Guest

Thanks. I can't seem to get it to uninstall. I'm getting to the point where
I think I would just rebuild anyway. I've done this (move Program Files
reference) to D: before without problems, just with SP2 it's been a pain.
Would you say that I should wait until after SP2 finishes and THEN make the
two path changes? I DO know what I'm doing (up until now that is).
 

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