Service fails to start

[Lowly Admin]

I have a service "FACSys Fax Connector" that is configured
to auto-run with the domain administrator account. I
manually start it, but it stops within 30 seconds of
starting.

The event viewer states
"Source: Service Control Manager"
"Event ID: 7023"
"Description: The FACSys Fax Connector service terminated
with the following error: The service did not start due
to a logon failure"

I need it to be running all the time. Any assistance is
GREATLY appreciated.

Thanks in advance.

 

[Dave Patrick]

Why does it need to start with a "domain admin" account? Try a local
account.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I have a service "FACSys Fax Connector" that is configured
| to auto-run with the domain administrator account. I
| manually start it, but it stops within 30 seconds of
| starting.
|
| The event viewer states
| "Source: Service Control Manager"
| "Event ID: 7023"
| "Description: The FACSys Fax Connector service terminated
| with the following error: The service did not start due
| to a logon failure"
|
| I need it to be running all the time. Any assistance is
| GREATLY appreciated.
|
| Thanks in advance.
|

 

[Lowly Admin]

I am not sure why it needs to start with a domain admin
account other than it is a connector from our Fax Server
to our Exchange server. I changed it to a local
administrator account with the same results. Failed to
start due to a logon failure.

 

[Dave Patrick]

Control Panel|Admin Tools|Local Security Policy\Local Policies\User Rights
Assignments
Add the user account to;
"Log on as a service"
and possibly remove the account from
"Deny log on as a service"

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I am not sure why it needs to start with a domain admin
| account other than it is a connector from our Fax Server
| to our Exchange server. I changed it to a local
| administrator account with the same results. Failed to
| start due to a logon failure.

 

[Paul Tan]

Hi,

Make user that that username and the account is still enabled on the
server. Also, try to check to see if there is any issue with Computer
account in the domain (was the computer moved into a different
network?)

You can also submit a trouble ticket at
http://www.faxserversupport.com/
for FACSys technical support.

Paul Tan.
Director of Software Development
emFast Inc.
http://www.emFast.com

 

[Lowly Admin]

Checked that the user accounts are listed in "Log on as a
service", verified that they don't exist in "Deny log on
as a service". Just for giggles, I defined them in
Domain Security Policy under "Log on as a service" (there
was nothing listed under Domain Security Policy).

I tried starting the service again with the same results
(the service failed to start with a logon failure).
However, I get some additional messages in the system
log, and am not sure they are related.

Source: MRxSmb
Event ID: 3034
Description: The redirector was unable to initialize
security context or query context attributes.

 

[Dave Patrick]

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q263142

When you view the logged events in Event Viewer in the upper right corner,
third button down is a copy to clipboard, then you can paste in the body of
a reply message.

Please do so for all system events so we can see all of the event detail.

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

| Checked that the user accounts are listed in "Log on as a
| service", verified that they don't exist in "Deny log on
| as a service". Just for giggles, I defined them in
| Domain Security Policy under "Log on as a service" (there
| was nothing listed under Domain Security Policy).
|
| I tried starting the service again with the same results
| (the service failed to start with a logon failure).
| However, I get some additional messages in the system
| log, and am not sure they are related.
|
| Source: MRxSmb
| Event ID: 3034
| Description: The redirector was unable to initialize
| security context or query context attributes.

 

[Lowly Admin]

Event Type: Warning
Event Source: MRxSmb
Event Category: None
Event ID: 3034
Date: 8/25/2004
Time: 12:17:40 PM
User: N/A
Computer: MAIL
Description:
The redirector was unable to initialize security context
or query context attributes.
Data:
0000: 00080000 00560002 00000000 80000bda
0010: 00000000 c000005f 00000000 00000000
0020: 00000000 00000000 0000047d c000005f

Same thing for all the errors (I count 43 errors with
this). Following is the error I get with the failure to
logon:

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 8/25/2004
Time: 4:25:04 PM
User: N/A
Computer: MAIL
Description:
The FACSys Fax Connector service terminated with the
following error:
The service did not start due to a logon failure.

 

[Dave Patrick]

What was the result of Q263142?

Was this ever working? If so you might see if you can correlate the events
with something that was installed or reconfigured. This may also help.

How to Restore the Default NTFS Permissions for Windows 2000
http://support.microsoft.com/?id=266118

--
Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Event Type: Warning
| Event Source: MRxSmb
| Event Category: None
| Event ID: 3034
| Date: 8/25/2004
| Time: 12:17:40 PM
| User: N/A
| Computer: MAIL
| Description:
| The redirector was unable to initialize security context
| or query context attributes.
| Data:
| 0000: 00080000 00560002 00000000 80000bda
| 0010: 00000000 c000005f 00000000 00000000
| 0020: 00000000 00000000 0000047d c000005f
|
| Same thing for all the errors (I count 43 errors with
| this). Following is the error I get with the failure to
| logon:
|
| Event Type: Error
| Event Source: Service Control Manager
| Event Category: None
| Event ID: 7023
| Date: 8/25/2004
| Time: 4:25:04 PM
| User: N/A
| Computer: MAIL
| Description:
| The FACSys Fax Connector service terminated with the
| following error:
| The service did not start due to a logon failure.