Server restarted alone!!

[Guest]

Hi, I have 2 servers running Windows 2000 Advanced Server SP4 with IE 6.0 and
security patch against blaster worm, running the cluster service.
Last night one of the servers restarted and the following errors were in the
event viewer: 1_The secuity package negotiate generated an exception. The
package is now disabled.
2_The secuity package kerberos generated an exception. The
package is now disabled.
After this error the cluster resources started to fail.
The computer restarted and the slave server did not get control of the
cluster so the whole system went down.
I read some articles in the support site but they say that the problem of
the negotiate security package can`t happen with SP4, and I didn`t find
anything about the error of Kerberos security package so I don`t know what
could be happening.
I also run antivirus and anti spyware and nothing was found.
Can anyone help me?

 

[Mike Rosado [MSFT]]

Hola Gonzalo,

In order to determine if you are running in to any of the LSA problems
referenced in the following articles, I would recommend you contact
Microsoft Product Support Services to further troubleshoot this issue. You
should request to speak with a Support Engineer in the Platforms Directory
Services group who deal in troubleshooting LSA related issues. Both of the
hotfixes mentioned in these articles are Post SP4 fixes.

896179 The Lsass.exe process stops responding or uses 100 percent of the CPU
http://support.microsoft.com/?id=896179

841037 NTLM authentication may stop unexpectedly in Windows 2000
http://support.microsoft.com/?id=841037

--------------------
Hope this helps,
Mike Rosado
Windows 2000 MCSE + MCDBA
Microsoft Enterprise Platform Support
Windows NT/2000/2003 Cluster Technologies

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