G
garfield-n-odie
Sounds like you're putting quotation marks someplace where they
don't belong in the Run command. Please quote the exact command
you're typing, and maybe we can get this sorted out. The
problems you're citing are classic symptoms of the Norton
Antivirus Office Plugin, and disabling the plugin usually solves
the problem.
don't belong in the Run command. Please quote the exact command
you're typing, and maybe we can get this sorted out. The
problems you're citing are classic symptoms of the Norton
Antivirus Office Plugin, and disabling the plugin usually solves
the problem.
Ernie said:garfield-n-odie,
Thanks for the suggestion. I tried it with the actual path and I got the
message, "LoadLibrary(C:\Program") failed. The specify module cannot be
found."
Ernie
:
In the Run window, type:
regsvr32 /u C:\Norton AntiVirus directory\officeav.dll
but replace "Norton AntiVirus directory" with the actual path to
your Norton AntiVirus directory.
Ernie Wong wrote:
Echo S
I tried to disable the Norton AntiVirus plug-in using the Start|Run mode. I
searched for officeav.dll. I found it in the Norton AntiVirus directory. I
entered the following in the Run window: regsvr32 /u “\officeav.dll†The
computer responded with the following message: LoadLibrary (“\officeav.dllâ€)
failed. The specify module cannot be found.
I also re-registered MS Graph.
The problem still persists.
Do you have any other suggestions?
Thanks,
Ernie
:
Echo S,
I disable the Norton AntiVirus Office plug-in via the software interface. I
will give the Start|Run approach a try.
Thanks,
Ernie
:
Did you disable the DLL via Start|Run, or did you just turn it off in the
software itself? I'd recommend turning it off and then disabling the DLL via
Start|Run, just to make sure.
Norton Anti-Virus and Office http://www.rdpslides.com/pptfaq/FAQ00387.htm
has instrux.
--
Echo [MS PPT MVP]
http://www.echosvoice.com
:
Echo S,
Thanks for the suggestions. I have already disabled the Norton AntiVirus
Office plug-in. I will reregister MS Graph next. All of the graphs on this
presentation were generated with MS Graph. I can edit some of graphs and
some of the graphs are even on the same slides.
Ernie
:
No, I don't. But I'd probably start with disabling the Norton AntiVirus
Office plug-in, if you use Norton/Symantec, and reregistering MS Graph.
Those are easy things to do, and they don't take a whole lot of effort or
mess anything up on the system.
--
Echo [MS PPT MVP]
http://www.echosvoice.com
Echo S
Do you know why only some of the graphs would have this error?
Ernie
:
Can't edit Org Chart, Graph, Excel (error msg: "server application,
source
file, or item can't be found")
http://www.rdpslides.com/pptfaq/FAQ00236.htm
--
Echo [MS PPT MVP]
http://www.echosvoice.com
Austin,
I just installed the updates. It did not solve the problem. What
would
be
step two?
Thanks,
Ernie
:
Step one, make certain you have all the service packs installed for
Office
2003.
Austin Myers
MS PowerPoint MVP Team
PowerPoint Video and PowerPoint Sound Solutions www.pfcmedia.com
When I tried to edit a graph in PowerPoint 2003, I get the
following
message,
"The server application, source file, or item can't be found or
return
an
unknown error. You may need to reinstall the server application."
Note,
this does not happen on all the graphs, just some of them. Also,
these
graphs can edit in other versions of PowerPoint.
Any ideas?