Serious Networking problem between desktop and laptop

G

Guest

Ok, so here goes...I have a Dell Dimension 3000 running XP SP 2 and a Dell
Inspiron 6000 running same. I have been having a problem with the desktop on
my network. When I attempt to access the desktop from the laptop I get an
error message stating that '//Jeffdell is not accessible. You may not have
permission to use this network resource. Contact the administrator of this
server to find out if you have access permissions. The Server service is not
started.' The desktop is connected directly to a Linksys router and the
laptop connects wirelessly to the router. I have cable internet service from
Time/Warner (however the problem began quite a while ago when I had Adelphia
cable internet and a different router.) The network name is HOME NETWORK and
each computer is named individually. I have tried numerous times to set up a
network using the Windows Network Wizard utility, to no avail. The desktop
does not show up on my network neighborhood but does show up on my workgroup
computers. I am going to be going back to school in the near future and can
no longer kive with the inconvenience of not being able to access my printer
and such from my laptop. I went to PChuck's site and compiled all of the
information (I think) that was requested and pasted it below. I hope I
included everything. Should you need any further information, please email
me at (e-mail address removed) or give me a call at (814)434-0070. Thanks!

Jeff

-----------Dell Inspiron 6000 Windows XP SP 2

Windows IP Configuration
Host Name . . . . . . . . . . . . : LAPTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG
Network Connection
Physical Address. . . . . . . . . : 00-12-F0-90-B4-0E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.15.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1
DHCP Server . . . . . . . . . . . : 192.168.15.1
DNS Servers . . . . . . . . . . . : 192.168.15.1
Lease Obtained. . . . . . . . . . : Sunday, February 05, 2006
10:28:22 AM
Lease Expires . . . . . . . . . . : Monday, February 06, 2006
10:28:22 AM
Server Name \\LAPTOP
Server Comment Jeff Dell Laptop
Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{C7B61F84-75AF-4D54-81EE-56AD9DD05326} (0012f090b40e)
Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384
Idle session time (min) 15
The command completed successfully.

Status for domain HOME NETWORK on transport
\Device\NetBT_Tcpip_{C7B61F84-75AF-4D54-81EE-56AD9DD05326}
Browsing is active on domain.
Master browser name is: LAPTOP
Master browser is running build 2600
1 backup servers retrieved from master LAPTOP
\\LAPTOP
There are 2 servers in domain HOME NETWORK on transport
\Device\NetBT_Tcpip_{C7B61F84-75AF-4D54-81EE-56AD9DD05326}
There are 1 domains in domain HOME NETWORK on transport
\Device\NetBT_Tcpip_{C7B61F84-75AF-4D54-81EE-56AD9DD05326}


-------Dell Dimension 3000 WIN XP SP 2

Dell Dimension 3000
Windows XP SP 2

Windows IP Configuration

Host Name . . . . . . . . . . . . : JEFFDELL
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : neo.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : neo.rr.com
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection
Physical Address. . . . . . . . . : 00-13-20-04-13-3E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.15.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1
DHCP Server . . . . . . . . . . . : 192.168.15.1
DNS Servers . . . . . . . . . . . : 192.168.15.1
Lease Obtained. . . . . . . . . . : Wednesday, April 26, 2006
4:03:40 PM
Lease Expires . . . . . . . . . . : Thursday, April 27, 2006 4:03:40
PM

Server Name \\JEFFDELL
Server Comment Desktop

Software version Windows 2002
Server is active on
NwlnkIpx (000000000001)
NwlnkNb (00132004133e)
NetBT_Tcpip_{747CE691-1460-4F27-AB2F-F19C2110CCFB} (00132004133e)
NetbiosSmb (000000000000)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.



Status for domain HOME NETWORK on transport \Device\NwlnkNb
Browsing is active on domain.
Master name cannot be determined from GetAdapterStatus. Using \\JEFFDELL
Master browser is running build 2600
1 backup servers retrieved from master JEFFDELL
\\JEFFDELL
There are 1 servers in domain HOME NETWORK on transport \Device\NwlnkNb
There are 1 domains in domain HOME NETWORK on transport \Device\NwlnkNb


Status for domain HOME NETWORK on transport
\Device\NetBT_Tcpip_{747CE691-1460-4F27-AB2F-F19C2110CCFB}
Browsing is NOT active on domain.
Master browser name is held by: LAPTOP
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\LAPTOP . Version:05.01 Flags: 51203 NT POTENTIAL MASTER

Status for domain HOME NETWORK on transport \Device\NwlnkIpx
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.
 
J

Jim

Jeff said:
Ok, so here goes...I have a Dell Dimension 3000 running XP SP 2 and a Dell
Inspiron 6000 running same. I have been having a problem with the desktop
on
my network. When I attempt to access the desktop from the laptop I get an
error message stating that '//Jeffdell is not accessible. You may not
have
permission to use this network resource. Contact the administrator of
this
server to find out if you have access permissions. The Server service is
not
started.' The desktop is connected directly to a Linksys router and the
laptop connects wirelessly to the router. I have cable internet service
from
Time/Warner (however the problem began quite a while ago when I had
Adelphia
cable internet and a different router.) The network name is HOME NETWORK
and
each computer is named individually. I have tried numerous times to set
up a
network using the Windows Network Wizard utility, to no avail. The
desktop
does not show up on my network neighborhood but does show up on my
workgroup
computers. I am going to be going back to school in the near future and
can
no longer kive with the inconvenience of not being able to access my
printer
and such from my laptop. I went to PChuck's site and compiled all of the
information (I think) that was requested and pasted it below. I hope I
included everything. Should you need any further information, please
email
me at (e-mail address removed) or give me a call at (814)434-0070. Thanks!

Jeff

-----------Dell Inspiron 6000 Windows XP SP 2

Windows IP Configuration
Host Name . . . . . . . . . . . . : LAPTOP
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Mixed
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG
Network Connection
Physical Address. . . . . . . . . : 00-12-F0-90-B4-0E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.15.101
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1
DHCP Server . . . . . . . . . . . : 192.168.15.1
DNS Servers . . . . . . . . . . . : 192.168.15.1
Lease Obtained. . . . . . . . . . : Sunday, February 05, 2006
10:28:22 AM
Lease Expires . . . . . . . . . . : Monday, February 06, 2006
10:28:22 AM
Server Name \\LAPTOP
Server Comment Jeff Dell Laptop
Software version Windows 2002
Server is active on
NetbiosSmb (000000000000)
NetBT_Tcpip_{C7B61F84-75AF-4D54-81EE-56AD9DD05326} (0012f090b40e)
Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384
Idle session time (min) 15
The command completed successfully.

Status for domain HOME NETWORK on transport
\Device\NetBT_Tcpip_{C7B61F84-75AF-4D54-81EE-56AD9DD05326}
Browsing is active on domain.
Master browser name is: LAPTOP
Master browser is running build 2600
1 backup servers retrieved from master LAPTOP
\\LAPTOP
There are 2 servers in domain HOME NETWORK on transport
\Device\NetBT_Tcpip_{C7B61F84-75AF-4D54-81EE-56AD9DD05326}
There are 1 domains in domain HOME NETWORK on transport
\Device\NetBT_Tcpip_{C7B61F84-75AF-4D54-81EE-56AD9DD05326}


-------Dell Dimension 3000 WIN XP SP 2

Dell Dimension 3000
Windows XP SP 2

Windows IP Configuration

Host Name . . . . . . . . . . . . : JEFFDELL
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : neo.rr.com

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : neo.rr.com
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network
Connection
Physical Address. . . . . . . . . : 00-13-20-04-13-3E
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.15.100
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.15.1
DHCP Server . . . . . . . . . . . : 192.168.15.1
DNS Servers . . . . . . . . . . . : 192.168.15.1
Lease Obtained. . . . . . . . . . : Wednesday, April 26, 2006
4:03:40 PM
Lease Expires . . . . . . . . . . : Thursday, April 27, 2006
4:03:40
PM

Server Name \\JEFFDELL
Server Comment Desktop

Software version Windows 2002
Server is active on
NwlnkIpx (000000000001)
NwlnkNb (00132004133e)
NetBT_Tcpip_{747CE691-1460-4F27-AB2F-F19C2110CCFB} (00132004133e)
NetbiosSmb (000000000000)


Server hidden No
Maximum Logged On Users 5
Maximum open files per session 16384

Idle session time (min) 15
The command completed successfully.



Status for domain HOME NETWORK on transport \Device\NwlnkNb
Browsing is active on domain.
Master name cannot be determined from GetAdapterStatus. Using
\\JEFFDELL
Master browser is running build 2600
1 backup servers retrieved from master JEFFDELL
\\JEFFDELL
There are 1 servers in domain HOME NETWORK on transport \Device\NwlnkNb
There are 1 domains in domain HOME NETWORK on transport \Device\NwlnkNb


Status for domain HOME NETWORK on transport
\Device\NetBT_Tcpip_{747CE691-1460-4F27-AB2F-F19C2110CCFB}
Browsing is NOT active on domain.
Master browser name is held by: LAPTOP
Could not connect to registry, error = 53 Unable to determine build
of browser master: 53
\\LAPTOP . Version:05.01 Flags: 51203 NT POTENTIAL MASTER

Status for domain HOME NETWORK on transport \Device\NwlnkIpx
Browsing is NOT active on domain.
Master name cannot be determined from GetAdapterStatus.
Click to expand...
Can you ping the router for both computers?
Can you ping each computer from the other?
If not, then you need to inspect the firewall settings.
Jim
 
C

Chuck

Ok, so here goes...I have a Dell Dimension 3000 running XP SP 2 and a Dell
Inspiron 6000 running same. I have been having a problem with the desktop on
my network. When I attempt to access the desktop from the laptop I get an
error message stating that '//Jeffdell is not accessible. You may not have
permission to use this network resource. Contact the administrator of this
server to find out if you have access permissions. The Server service is not
started.' The desktop is connected directly to a Linksys router and the
laptop connects wirelessly to the router. I have cable internet service from
Time/Warner (however the problem began quite a while ago when I had Adelphia
cable internet and a different router.) The network name is HOME NETWORK and
each computer is named individually. I have tried numerous times to set up a
network using the Windows Network Wizard utility, to no avail. The desktop
does not show up on my network neighborhood but does show up on my workgroup
computers. I am going to be going back to school in the near future and can
no longer kive with the inconvenience of not being able to access my printer
and such from my laptop. I went to PChuck's site and compiled all of the
information (I think) that was requested and pasted it below. I hope I
included everything. Should you need any further information, please email
me at (e-mail address removed) or give me a call at (814)434-0070. Thanks!

Jeff
Click to expand...

Hi Jeff,

Please start by removing IPX/SPX from JeffDell. And restart both computers.
<http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html>
http://nitecruzr.blogspot.com/2005/05/fix-network-problems-but-clean-up.html
 
G

Guest

Thanks, Chuck. I tried to uninstall the NWLink IPX/SPX/NetBIOS Compatible
Transport Protocol but was informed that it '...is still required by the
following component(s) and cannot be uninstalled until those components are
uninstalled: Service Advertising Protocol.' I just wanted to double-check
with you before uninstalling the Service Advertising Protocol. Also, I don't
know if it matters at all, but there's an NWLink NetBIOS protocol icon listed
above the IPX/SPX protocol icon.

Thanks, again.

 
G

Guest

Jim,

Unfortunately, I am not that advanced of a computer user to know how to
ping...I know what you're talking about, but unsure how to do it.

Thanks,
Jeff
 
G

Guest

Chuck,

I figuered I might as well list all of the items in the Local Area
Connection Properties window in case there was something else goofy there:
Client for MS Windows (checked)
File and Printer Sharing for MS Networks (checked)
Service Advertising Protocol (checked)
Zero-Knowledge Freedom (checked) -- this has something to do with my
anti-virus program
NWLink NetBios (checked)
NWLink IPX/SPX/NetBIOS Compatible Transfer Protocol (checked)
Internet Protocol {TCP/IP} (checked)
 
C

Chuck

Thanks, Chuck. I tried to uninstall the NWLink IPX/SPX/NetBIOS Compatible
Transport Protocol but was informed that it '...is still required by the
following component(s) and cannot be uninstalled until those components are
uninstalled: Service Advertising Protocol.' I just wanted to double-check
with you before uninstalling the Service Advertising Protocol. Also, I don't
know if it matters at all, but there's an NWLink NetBIOS protocol icon listed
above the IPX/SPX protocol icon.

Thanks, again.
Click to expand...

Jeff,

SAP is a Novell component. Without IPX/SPX, you shouldn't need it. Ditto
NWLink NetBIOS.
<http://www.novell.com/documentation/nw4/cncptenu/data/h5g7f0on.html>
http://www.novell.com/documentation/nw4/cncptenu/data/h5g7f0on.html
 
J

Jim

Jeff said:
Jim,

Unfortunately, I am not that advanced of a computer user to know how to
ping...I know what you're talking about, but unsure how to do it.

Thanks,
Jeff
Click to expand...
Ping is the internet program which sends a message from one computer to
another. The receiving computer sends a ping reply. So, if you "ping" one
computer from another, you know that the two computers can communicate.

Ping sends packets of data across the net which conforms to the ICMP
protocol. Many other services communicate with this protocol, and among
them are those which mount remote shares.

So, if you cannot ping one computer from another, then there is no hope of
getting the two to talk. Usually, the problem comes down to improper
firewall configuration (you did not tell it to pass ICMP packets).

To run ping, proceed as follows:

Click Start
Click Run
Enter "cmd" (without the parentheses) in the run box
At the prompt, enter "Ping <remote computer name>" in which you replace
<remote computer name> with the name of the other computer

Ping will send four messages. At the end it will tell you whether it can
communicate with the remote computer and other useful data.

You should also ping the router.

Jim
 
G

Guest

Ok...uninstalled SAP and the other two NetBIOS things disappeared. Restarted
both computers. Tried to access the desktop from the laptop...same result,
except the error message ended with 'The Network path was not found.'

I forgot to add that there's a QoS Packet Scheduler (checked) in the Local
Area Connection Properties.
 
C

Chuck

Ok...uninstalled SAP and the other two NetBIOS things disappeared. Restarted
both computers. Tried to access the desktop from the laptop...same result,
except the error message ended with 'The Network path was not found.'

I forgot to add that there's a QoS Packet Scheduler (checked) in the Local
Area Connection Properties.
Click to expand...

Jeff,

Let's look at updated "browstat status" from both computers.

Look at the error "The Network path was not found.".
<http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html>
http://nitecruzr.blogspot.com/2005/06/mysterious-error-53-aka-name-not-found.html

Next, you'll need to look at personal firewalls and other security components.
<http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html>
http://nitecruzr.blogspot.com/2005/10/irregularities-in-workgroup-visibility.html
# Check for a personal firewall problem. A misconfigured or malfunctioning
personal firewall, on either computer, can block browser access. Do you have
antivirus protection? Make sure that your antivirus is not part of a package
that contains a personal firewall, and does not contain a component that acts as
a firewall.
# Check for an anonymous access restriction. Any computer which restricts
anonymous access can't be enumerated by the browser.
<http://nitecruzr.blogspot.com/2005/07/restrictanonymous-and-your-server.html>
http://nitecruzr.blogspot.com/2005/07/restrictanonymous-and-your-server.html
 
G

Guest

Thanks for all the help...it seems like it was a mixture of a lot of things.
I reset my TCI/IP and shut down the aftermarket firewall on my desktop; now
I'm only protected by the Windows firewall. That's ok, right?

Anyway, I finally got it all figured out and can access all of my files and
printer from the laptop.

Thanks again, guys!!
 
C

Chuck

Thanks for all the help...it seems like it was a mixture of a lot of things.
I reset my TCI/IP and shut down the aftermarket firewall on my desktop; now
I'm only protected by the Windows firewall. That's ok, right?

Anyway, I finally got it all figured out and can access all of my files and
printer from the laptop.

Thanks again, guys!!
Click to expand...

Jeff,

Thanks for updating the thread. Sometimes, it will be a mixture of things.

You should be OK with Windows Firewall, if you practice layered security.
<http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html>
http://nitecruzr.blogspot.com/2005/05/please-protect-yourself-layer-your.html
 
A

Archive >:-) Ed

That right there was probably the problem. Turn off the piece of shit
windows firewall. then u can use your own brand. windows doesn't like
to share control with firewall programs.On Wed, 26 Apr 2006 20:59:01
 

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