Serial Mouse Problem

[MS]

Hi,

I've a problem with my Kensington Expert Mouse (Serial Port Version). It
has been working fine for months on my XP Pro system (Tiny XP Edition) but
today it stopped working, when I look in 'Device Manager' it does not even
display an entry for 'Mice' or 'Pointing Devices' or anything like that
anymore. When I load 'Mouse' from 'Control Panel' all the settings are
there but under hardware there is nothing listed, plainly the drivers have
been corrupted or uninstalled or something, how this happened I've no
idea; it was working, I re-booted, and when the boot-up finished the mouse
was no longer working. 'Add New Hardware' does not find the mouse, nor
list generic mouse drivers.

It is a Kensington Expert Mouse with a serial connector, unfortunately
Kensington no longer have the drivers online (and mine are long gone). The
only generic drivers they list specifically say they will not work with
serial devices.

Where can I get a generic serial mouse driver? I'm 99% sure when I
installed the OS that setup used Microsoft's generic mouse drivers. But I
can't seem to work out how to re-install them, given that 'add new
hardware' does not sort it out.

Many thanks for any advise.

Cheers.

 

[Guest]

Hi,

I've a problem with my Kensington Expert Mouse (Serial Port Version). It
has been working fine for months on my XP Pro system (Tiny XP Edition) but
today it stopped working, when I look in 'Device Manager' it does not even
display an entry for 'Mice' or 'Pointing Devices' or anything like that
anymore. When I load 'Mouse' from 'Control Panel' all the settings are
there but under hardware there is nothing listed, plainly the drivers have
been corrupted or uninstalled or something, how this happened I've no
idea; it was working, I re-booted, and when the boot-up finished the mouse
was no longer working. 'Add New Hardware' does not find the mouse, nor
list generic mouse drivers.

It is a Kensington Expert Mouse with a serial connector, unfortunately
Kensington no longer have the drivers online (and mine are long gone). The
only generic drivers they list specifically say they will not work with
serial devices.

Where can I get a generic serial mouse driver? I'm 99% sure when I
installed the OS that setup used Microsoft's generic mouse drivers. But I
can't seem to work out how to re-install them, given that 'add new
hardware' does not sort it out.

Many thanks for any advise.

Cheers.

Your mice Died?, try to get another mouse and see if that will wiggle its
tail?.
Or unplug the Mouse then plug it again and start the computer and see if it
will be detected, if it didn't as I said earlier buy a new mouse.
HTH.
nass

 

[MS]

Your mice Died?, try to get another mouse and see if that will wiggle its

tail?.
Or unplug the Mouse then plug it again and start the computer and see if it
will be detected, if it didn't as I said earlier buy a new mouse.

I tried un-plugging and re-booting. The problem is with the drivers, no
driver listed suggests that is where the problem is, not with the hardware.

 

[Guest]

I tried un-plugging and re-booting. The problem is with the drivers, no
driver listed suggests that is where the problem is, not with the hardware.

Hi Ms,
Did you tried to replace the batteries on this mouse?.
Read here and you can download the software for your mouse from here:
General FAQ: Error - No MouseWorks driver found.- PC:
http://kensington.custhelp.com/cgi-...W55fiZwX3NvcnRfYnk9ZGZsdCZwX3BhZ2U9MQ**&p_li=

http://kensington.custhelp.com/cgi-...p_new_search=1&p_search_type=3&p_sort_by=dflt
MouseWorks® Software
http://us.kensington.com/html/1461.html
http://us.kensington.com/html/2200.html
If still didn't work try to run this command:
sfc /scannow click [OK] you will need the XP CD installation disk to
perform this operation.
HTH.
nass

 

[David B.]

This is in no way correct, your symptoms are exactly the same as a hardware
failure, rather than arguing with people try the suggestions. Plug the mouse
into another PC and see if it works, rather than wasting time with drivers
when you don't even know if the hardware is good or not.

 

[MS]

Hi Ms,

Did you tried to replace the batteries on this mouse?.
Read here and you can download the software for your mouse from here:
General FAQ: Error - No MouseWorks driver found.- PC:
http://kensington.custhelp.com/cgi-...W55fiZwX3NvcnRfYnk9ZGZsdCZwX3BhZ2U9MQ**&p_li=

http://kensington.custhelp.com/cgi-...p_new_search=1&p_search_type=3&p_sort_by=dflt
MouseWorks® Software
http://us.kensington.com/html/1461.html
http://us.kensington.com/html/2200.html
If still didn't work try to run this command:
sfc /scannow click [OK] you will need the XP CD installation disk to
perform this operation.

Thanks for the web pointers, the drivers links I'd already found and are
the ones that say can't be used with a serial connection. I also already
read the faq questions. I'll try the sfc command. Cheers.

Anyone know where I can get a generic serial mouse driver?

Thanks.

 

[Guest]

With this sort of issue, it might be Windows. But, this can also be a
defective mouse or a defective serial port on the motherboard.

Can you test the mouse on another computer?

Have you added additional hardware to the computer? Sometimes adding a
drive or a printer can cause other devices to stop working.

Also, the miracle cure is to remove the mouse from the computer then
shutdown. Unplug the power from the computer and hold the power button in
for at least one minute to discharge the system. Plug the power back up,
reboot, log in, shutdown, reattach the mouse, and reboot. I call it a
miracle cure because it can possibly fix anything from software to hardware
issues.