Sent messages staying in Outbox

[Guest]

I just switched out my computer at work and upgraded to XP Pro from Windows
2000 (I am the last in the office to do so and no one else is having the
problem). We are using Outlook 2003 Pro and since I have made the switch my
sent email sits in the Outbox for a long period before it's sent (internally
and externally of the office). In the past, as soon as I hit send it left the
Outbox. I have found out that if I click on the Outbox while the message is
sitting in there, it gets sent immediately. I am not working offline, I am
not using Cached Mode, I have email setup to send immediately. My computer is
actually faster that what I had before and I also did a clean install of the
OS and Office 2003. We are using Windows 2000 server and Exchange 2000. It's
only been 2 days and it's already driving my crazy.

 

[JimmyLaff]

Me too:
I press the <send/receive> button to make sure!
Jim

 

[Guest]

Actually, when I hit the Send/Receive button it doesn't seem to make it go
any faster and it still stays in the Outbox- only when I click on the Outbox
folder (I just have to click on it once) and then the email gets sent
immediately. I know becasue I sent myself a test email.

 

[Jeff Stephenson [MSFT]]

I just switched out my computer at work and upgraded to XP Pro from Windows
2000 (I am the last in the office to do so and no one else is having the
problem). We are using Outlook 2003 Pro and since I have made the switch my
sent email sits in the Outbox for a long period before it's sent (internally
and externally of the office). In the past, as soon as I hit send it left the
Outbox. I have found out that if I click on the Outbox while the message is
sitting in there, it gets sent immediately. I am not working offline, I am
not using Cached Mode, I have email setup to send immediately. My computer is
actually faster that what I had before and I also did a clean install of the
OS and Office 2003. We are using Windows 2000 server and Exchange 2000. It's
only been 2 days and it's already driving my crazy.

The problem you're having is that the information (called "UDP packets")
that Exchange is sending to notify Outlook of changes to your mailbox is
being blocked by something - probably the Windows Internet Connection
Firewall. You can set the registry values in
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q305572 (Outlook
2002) or http://support.microsoft.com/default.aspx?scid=kb;en-us;Q304849
(Outlook 2000) to cause Outlook to poll Exchange rather than waiting for
notifications.