Sent items not appearing in Sent Items

  • Thread starter Thread starter JD2
  • Start date Start date
J

JD2

, SHi Outlook Gurus,

We are using Outlook 2003 on Exchange server. We have a user who reports
that for some sent items they are not being stored in Sent Items, but
elsewhere. I've gone through other posts similar to this, and we've
double-checked under Tools, Options, Email Options - both "Save Copies of
Messages in Sent Items" and "Save Forwarded messages" are ticked, and "In
Folders other than Inbox, save replies with original message" is UNTICKED.

The problem still occurs sporadically. Any ideas why this might be
happening? Is there some other setting that would cause such behaviour?

Kind regards
JD2
 
Where is "elsewhere"?
Do you have any rules configured or addins installed which could cause this?
 
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