Sending phantom messages

[Guest]

Sometimes Outlook seems to generate and send messages using an account that I
never use (but have in my accounts list). I notice this because it fails in
sending the message because the account requires a direct connection to the
ISP, which is seldom connected. These messages don't appear in my outbox -
but Outlook keeps trying to send on every send/receive. The number of
messages even increases at times between send/receives. Finally, when I
enable the account to send - the messages go out - but there is nothing in my
sent email folder (even though all of my email typically goes to my sent
folder).

There are no macros installed. Possible virus using MAPI?

 

[Jeff Stephenson [MSFT]]

Sometimes Outlook seems to generate and send messages using an account that I
never use (but have in my accounts list). I notice this because it fails in
sending the message because the account requires a direct connection to the
ISP, which is seldom connected. These messages don't appear in my outbox -
but Outlook keeps trying to send on every send/receive. The number of
messages even increases at times between send/receives. Finally, when I
enable the account to send - the messages go out - but there is nothing in my
sent email folder (even though all of my email typically goes to my sent
folder).

There are no macros installed. Possible virus using MAPI?

Nope. Probably read receipts. You might want to just point the outgoing
server of that account at an outgoing server for one of accounts that can
send, then they'll just be sent...

 

[Guest]

Why would a read receipt try to reply on an account that isn't my default
account and never gets used? Also - what type of read receipt does Outlook
send automatically rather than asking if I wanted to acknowledge (my default)?

Thanks

 

[Jeff Stephenson [MSFT]]

Why would a read receipt try to reply on an account that isn't my default
account and never gets used? Also - what type of read receipt does Outlook
send automatically rather than asking if I wanted to acknowledge (my default)?

Replies (which a read-receipt is) are sent on the account on which the
original message was received.

As to why you never got prompted, there were some bugs in Outlook around
handling of read-receipts in certain situations (permanently deleting an
unread message, marking all messages in a folder as read rather than
marking the messages individually). As far as I know, these have all been
fixed in service packs. What version of Outlook do you have? Have you
applied all service packs?

 

[Guest]

I have Outlook 2003 (11.6359.6360) SP1.

As far as I know, the only email that I've ever received on this account is
from the ISP - and that was quite a while ago. I'll watch for any email to
that account and see if this happens. (It could have been that I got spamed
and deleted it without looking at it, I guess.)

Thanks

 

[Jeff Stephenson [MSFT]]

I have Outlook 2003 (11.6359.6360) SP1.

As far as I know, the only email that I've ever received on this account is
from the ISP - and that was quite a while ago. I'll watch for any email to
that account and see if this happens. (It could have been that I got spamed
and deleted it without looking at it, I guess.)

If you see any more of this, reply back on this thread (which will bring it
to my attention). With Olk 2003 SP-1 you should have fixes to all known
problems with read-receipts, so if there's a way that read-receipts are
being generated without your knowledge I'll want to track down what's going
on.

 

[Guest]

Will do! Thanks for thinking about this.

If you see any more of this, reply back on this thread (which will bring it
to my attention). With Olk 2003 SP-1 you should have fixes to all known
problems with read-receipts, so if there's a way that read-receipts are
being generated without your knowledge I'll want to track down what's going
on.