Sending mail

[William Egerton]

I can receive mail using Windows Mail, but not send - I get the following
error:

The connection to the server has failed. Subject 'Re: hello from Oz',
Account: 'Ruth Egerton', Server: 'smtp.tiscali.co.uk', Protocol: SMTP, Port:
25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E

The account details are exactly as on my previous (Windows XP) laptop, so
I'm confident that is not the problem.

Windows Mail options tell me that Windows Mail is NOT the default mail
handler, but clicking the "Make Default" button has no apparent effect.
Running "Set Program Access and Computer Defaults" from Control Panel, I am
told that the default e-mail program is the current e-mail program, and am
not given any way of setting it to Windows Mail (or even told what program
Windows thinks IS the default).

I have MS Office 97 installed, but did not install Outlook. I saw somewhere
that Office thinks Outlook is the default mail program, whether it's there or
not. Is this the problem?

Any suggestions?

 

[Guest]

I can receive mail using Windows Mail, but not send - I get the following
error:

The connection to the server has failed. Subject 'Re: hello from Oz',
Account: 'Ruth Egerton', Server: 'smtp.tiscali.co.uk', Protocol: SMTP,
Port:
25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E

The account details are exactly as on my previous (Windows XP) laptop, so
I'm confident that is not the problem.

Are you connecting through the same internet provider? If not, connections
to port 25 that cross from one internet provider's equipment to another's
are
often blocked to cause trouble for spammers. Some new computers offer
wireless connections, and these often cross over to a neighbor's equipment
and therefore through a different internet provider than you would expect.

Check your setup against these instructions:

http://www.tiscali.co.uk/help/email/oe_settings_start.html

They were written for Outlook Express, but should also work under
Windows Mail as long as they don't call for using the HTTP protocol.

 

[William Egerton]

Thanks for the advice.

The old and new laptops were both connected to the internet via my home
wireless LAN. The wireless modem is what actually connects to the ISP, and
its configuration is as it was before (and other PC's are still connecting
fine). I checked the Windows Mail setup on the new laptop against the Outlook
Express setup on the old; they are the same, as I would hope after
transferring the setup using Windows 'Easy' (well sort of) Transfer.

After re-booting and re-running Windows Mail, Windows Mail now seems to be
able to send mail, so the main problem has gone. But I still have the
situation where Windows Mail denies being my default email program, and
neither it nor Windows itself will allow me to set it as the default. Windows
won't tell me what IS the default program!!! Although the main problem has
gone, I'd still welcome advice.

 

[Frank Saunders MS-MVP IE,OE/WM]

Thanks for the advice.

The old and new laptops were both connected to the internet via my home
wireless LAN. The wireless modem is what actually connects to the ISP, and
its configuration is as it was before (and other PC's are still connecting
fine). I checked the Windows Mail setup on the new laptop against the
Outlook
Express setup on the old; they are the same, as I would hope after
transferring the setup using Windows 'Easy' (well sort of) Transfer.

After re-booting and re-running Windows Mail, Windows Mail now seems to be
able to send mail, so the main problem has gone. But I still have the
situation where Windows Mail denies being my default email program, and
neither it nor Windows itself will allow me to set it as the default.
Windows
won't tell me what IS the default program!!! Although the main problem has
gone, I'd still welcome advice.

Start | Default Programs
Make sure Windows Mail has all three of its defaults.