Sender used a recall attachment, can track each opening

G

grover

I'm not a computer guru, please bear w/me.

Here's the story:


Email was received in inbox. I did not open it. I forwarded email to
several of our household inboxes. Later in the day I opened an email
from the same address. It was a recall of the previous email. Not your

typical recall (I'd never received one before but thru tons of testing
I know what an outlook recall should do). This one is an attachment
file on a blank email. When I opened the attachment the recall window
popped up. I hit the 'x'. It did recall the original unopened email.
However, I still hold the recall in my inbox (along with the saved
versions of the original email).


I was way too curious (& P.Oed) about how on earth the person did it to

delete the original. Now after a couple of weeks, I found out there's
tracking on the attachment. Whenever you open it the sender is sent an

email. These sent emails do not show up in my Outlook Sent Items
folder.


Sender has a temper, an itchy finger, and is a geek. I've tried to
duplicate this email, but can't. I've even purchased 3 month
subscription to email tracking to see if that made duplication
possible. It did not. (It did introduce me to the world of tracking
email...scary what people can do).


My spouse is a guru w/out time to deal w/this, so I was sent here. I am

concerned. I would like to inform others in our family of this
person's capabilities, and am determined to find out how this was
accomplished.


Questions:
How do you send a recall as an attachment?
How can tracking be possible on just the attachment?
Why doesn't my sent folder show the tracked emails back to this sender?



I've looked all of this stuff up on the net & am stuck. No info on
attachment sent recalls. No info on tracking just attachments. No
real info on why the sent items don't show up (person does not have
CRM-that's the only thing that came up at Microsoft).


I appreciate your knowledge & assistance!
 
B

Brian Tillman

How do you send a recall as an attachment?

I've never used recalls, so I don't know.
How can tracking be possible on just the attachment?

I don't believe it can. However, tools exist that purport to enable
receipts no matter what settings are on the client.
http://www.rpost.com/site/index.htm
Why doesn't my sent folder show the tracked emails back to this
sender?

Tracking information messages are hidden messages. You can see them with
OutlookSpy (http://www.dimastr.com/outspy/). See this:
http://www.outlook-tips.net/howto/delete_rr.htm
 
D

Diane Poremsky [MVP]

tracking and recall only work once - after the message is marked read they
should not get a receipt or recall notice if using native outlook settings.
(if you make a copy before marking read, they can get more) If they are
using a 3rd party site, then all bets are off.
 
G

grover

Brian,

Thank you for the assistance. I installed OutlookSpy, have the toolbar
in Outlook and have a quick question.

Once I click on the Sent Items folder, do you have a simple list of
steps on how I can view hidden items (like the tracking emails being
sent everytime I try to open the recalled attachment).

I tried many different sections of the Outlook file, and drilled down
to various folders, but can't seem to 'see' any hidden items.

Thank you for any help you can provide.

Laurie
 
B

Brian Tillman

grover said:
Thank you for the assistance. I installed OutlookSpy, have the
toolbar in Outlook and have a quick question.

Once I click on the Sent Items folder, do you have a simple list of
steps on how I can view hidden items (like the tracking emails being
sent everytime I try to open the recalled attachment).

You'll have to wait for someone familiar with OutlookSpy to answer. I've
never used it. Sorry.
 
M

Milly Staples [MVP - Outlook]

Re-read the very explicit instructions on this page:
http://www.outlook-tips.net/howto/delete_rr.htm

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, grover asked:

| Brian,
|
| Thank you for the assistance. I installed OutlookSpy, have the
| toolbar in Outlook and have a quick question.
|
| Once I click on the Sent Items folder, do you have a simple list of
| steps on how I can view hidden items (like the tracking emails being
| sent everytime I try to open the recalled attachment).
|
| I tried many different sections of the Outlook file, and drilled down
| to various folders, but can't seem to 'see' any hidden items.
|
| Thank you for any help you can provide.
|
| Laurie
|
| Brian Tillman wrote:
||
||
||| How do you send a recall as an attachment?
||
|| I've never used recalls, so I don't know.
||
||| How can tracking be possible on just the attachment?
||
|| I don't believe it can. However, tools exist that purport to enable
|| receipts no matter what settings are on the client.
|| http://www.rpost.com/site/index.htm
||
||| Why doesn't my sent folder show the tracked emails back to this
||| sender?
||
|| Tracking information messages are hidden messages. You can see them
|| with OutlookSpy (http://www.dimastr.com/outspy/). See this:
|| http://www.outlook-tips.net/howto/delete_rr.htm
|| --
|| Brian Tillman
 
G

grover

I did read that website several times, but unfortunately, that site
deals with Read Receipts. These are 'recall successes and failures'
being sent via email, yet I can't find them in Sent Items even using
Outlookspy. I did a test and looked at my outlook.pst file before and
after a recall notice was sent out from my Outlook, and the filesize
did NOT go up, leading me to believe that Outlook literally sent the
recall notice but did not record it ANYWHERE in the pst file. Does
that sound accurate?

Thank you for your continued help!

Laurie
 

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