sellsail said:
I sent an email and recalled it. It is after work hours. I believe it
will be
recalled. I use Microsoft. The receipient is on verizon network.
If the receipient doesn't logon until Friday morning, will the
message be
deleted? Or will it show recalled and can still be read? Again, I
don't
believe the email will be opened until business hours in the AM. I
sent the
email late this evening.
Recall rarely works across different e-mail servers. It only
sometimes works when both sender and recipient are using the same
Exchange server (or Exchange servers within the same organization).
You are sending e-mails via SMTP. That means rather than issuing a
recall *function* to the Exchange server to yank out an e-mail from
the recipient's mailbox, you are sending a *new* e-mail that requests
the recipient's mail client to remove an item AFTER that mail client
has downloaded it from their mailbox. That means the mail client
understands the header in your 2nd e-mail that makes the request. It
also requires that the recipient open the recall e-mail BEFORE they
open your original message - and that means the recipient would need
to have mails listed in descending sort order rather than ascending
sort order. If the recipient opens your original mail (which they
WILL have) before your recall mail then they can obviously read it
because they have not first opened your recall mail to attempt to
delete the original message. Even if the recipients read their mails
in descending sort order, it is unlikely that their mail client knows
how to handle a recall. The Microsoft-specific non-standard
modification of the Message-ID header (by adding the "!-!" prefix and
encoded instructions within the domain portion of the message ID) is
used to indicate a recall but it is only recognized by users of
Outlook (and they have to read e-mails in descending order to open
your recall mail first) so don't expect the recall to work. A
recipient using anything other than Outlook 2000+, like Outlook
Express, will see both the original message and recall message and
opening the recall first will NOT delete the original message.
If using Exchange to send your e-mails and they are to a recipient
using the same Exchange organization then recall might work because
the mail server is handling the request to delete messages from the
recipient's mailbox. That is not your case. You are using SMTP from
your e-mail provider to the SMTP host of another e-mail provider.
Recall won't work. You will have to send another e-mail to correct
your mistake or apologize for its content.
http://support.microsoft.com/kb/197094/en-us
If you read the help already included in Outlook to search on
"recall", it would have plainly stated "This feature requires
Microsoft Exchange". It is highly unlikely that you sending from
"Microsoft" (whatever that is since that is a brand, not a service
name) to someone on Verizon would happen to use mailboxes for both you
and the recipient under the same Exchange organization (unless perhaps
you were both connecting to work through a VPN and it is e-mail that
you sent to their work account for a mailbox on Exchange). There is a
very, VERY slim possibility that if the recipient also uses Outlook
that the recall via Message-ID directive will work since Outlook is
supposed to handle that method but usually fails.
