"Send to" doesn't open e-mail form

M

Mike Burke

I originally thought this might be an Outlook problem, but I've since decided
that there may be an Windows XP setting preventing me from right clicking a
file and using "Send to - Mail Recipient". I'm using Windows XP Professional,
Office 2003 and Outlook is set as my default mail program (Unless Windows
Live Messenger hijacked it without leaving traces.) When I click on a picture
I get the "resize" dialog box, but no e-mail form ever opens up. When I click
on a text file, no e-mail form shows up. have switched between Outlook's
default mail form and using Word 2003 as the default editor, and neither
chice makes any difference; I still don't get the form.

I have never run across this problem before, and any help would be
appreciated. Thanks,

Mike
 
M

Mike Burke

I had already done these actions, but thanks for the suggestions.

Actually, running the process monitor from Sysinternals showes that Outlook
and Word are trying to open:

100689 2:17:47.3754771
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100690 2:17:47.3754871
PM MioNet.exe 1876 RegOpenKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired Access: Read
100691 2:17:47.3755377
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4, Data:
00 00 00 00
100692 2:17:47.3755475
PM MioNet.exe 1876 RegQueryValue HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name SUCCESS Type: REG_SZ, Length: 14, Data: Shelly
100693 2:17:47.3755740
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4, Data:
00 00 00 00
100694 2:17:47.3755847
PM MioNet.exe 1876 RegCloseKey HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS
100695 2:17:47.3756007
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100696 2:17:47.3756228
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query Value,
Enumerate Sub Keys
100697 2:17:47.3756429
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query Value,
Enumerate Sub Keys
100698 2:17:47.3756646
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100699 2:17:47.3756884
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10, Data:
01 00 00 00 02 00 00 00 33 00
100700 2:17:47.3757042
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10, Data:
01 00 00 00 02 00 00 00 33 00
100701 2:17:47.3757223
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100702 2:17:47.3757370
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query Value,
Enumerate Sub Keys
100703 2:17:47.3757523
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query Value,
Enumerate Sub Keys

I get a single entry for Word and then nothing. I thought it might be Google
Destop, but I uninstalled GD and I have the same problem.

I will run processmon on a working sytem and compare the outputs, but I was
hoping some genius in this group had a possible solution based on similar
experiences.

Thanks,

Mike
 
P

PA Bear [MS MVP]

Forwarded to OL General via crosspost.

[By any chance have you ever installed Windows Live Mail and then decided
against using it?]

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.bcm
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.program_addins
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil
 
M

Mike Burke

It looks like Live mail is, in fact, installed on this system. Is this a
known issue? I didn't see anything on when I searched.

Mike
--
"The mind is quicker than you think!"


PA Bear said:
Forwarded to OL General via crosspost.

[By any chance have you ever installed Windows Live Mail and then decided
against using it?]

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.bcm
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.program_addins
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil
--
~PA Bear

Mike said:
I had already done these actions, but thanks for the suggestions.

Actually, running the process monitor from Sysinternals showes that
Outlook
and Word are trying to open:

100689 2:17:47.3754771
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100690 2:17:47.3754871
PM MioNet.exe 1876 RegOpenKey
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired
Access: Read 100691 2:17:47.3755377
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
Data:
00 00 00 00
100692 2:17:47.3755475
PM MioNet.exe 1876 RegQueryValue
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name
SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
Data:
00 00 00 00
100694 2:17:47.3755847
PM MioNet.exe 1876 RegCloseKey
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695
2:17:47.3756007
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100696 2:17:47.3756228
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100697 2:17:47.3756429
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100698 2:17:47.3756646
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100699 2:17:47.3756884
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
Data:
01 00 00 00 02 00 00 00 33 00
100700 2:17:47.3757042
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
Data:
01 00 00 00 02 00 00 00 33 00
100701 2:17:47.3757223
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100702 2:17:47.3757370
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100703 2:17:47.3757523
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys

I get a single entry for Word and then nothing. I thought it might be
Google
Destop, but I uninstalled GD and I have the same problem.

I will run processmon on a working sytem and compare the outputs, but I
was
hoping some genius in this group had a possible solution based on similar
experiences.

Thanks,

Mike
 
P

PA Bear [MS MVP]

Yes, installing Windows Live Mail is known to "hijack" the default Mail
Client. I'd recommend uninstalling it via Add/Remove Programs if you want
to continue using OL as your default.
--
~PA Bear

Mike said:
It looks like Live mail is, in fact, installed on this system. Is this a
known issue? I didn't see anything on when I searched.

Mike
Forwarded to OL General via crosspost.

[By any chance have you ever installed Windows Live Mail and then decided
against using it?]

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.bcm
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.program_addins
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil
--
~PA Bear

Mike said:
I had already done these actions, but thanks for the suggestions.

Actually, running the process monitor from Sysinternals showes that
Outlook
and Word are trying to open:

100689 2:17:47.3754771
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100690 2:17:47.3754871
PM MioNet.exe 1876 RegOpenKey
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired
Access: Read 100691 2:17:47.3755377
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
Data:
00 00 00 00
100692 2:17:47.3755475
PM MioNet.exe 1876 RegQueryValue
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name
SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
Data:
00 00 00 00
100694 2:17:47.3755847
PM MioNet.exe 1876 RegCloseKey
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695
2:17:47.3756007
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100696 2:17:47.3756228
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100697 2:17:47.3756429
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100698 2:17:47.3756646
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100699 2:17:47.3756884
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
Data:
01 00 00 00 02 00 00 00 33 00
100700 2:17:47.3757042
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
Data:
01 00 00 00 02 00 00 00 33 00
100701 2:17:47.3757223
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100702 2:17:47.3757370
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100703 2:17:47.3757523
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys

I get a single entry for Word and then nothing. I thought it might be
Google
Destop, but I uninstalled GD and I have the same problem.

I will run processmon on a working sytem and compare the outputs, but I
was
hoping some genius in this group had a possible solution based on
similar
experiences.

Thanks,

Mike

Reassert OL as the default Mail Client. See
http://www.slipstick.com/config/defaultmailer.htm

Also make sure it's the default for Mail in Set Program Access and
Defaults. --
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mike Burke wrote:
I originally thought this might be an Outlook problem, but I've since
decided that there may be an Windows XP setting preventing me from
right
clicking a file and using "Send to - Mail Recipient". I'm using
Windows
XP
Professional, Office 2003 and Outlook is set as my default mail
program
(Unless Windows Live Messenger hijacked it without leaving traces.)
When
I
click on a picture I get the "resize" dialog box, but no e-mail form
ever
opens up. When I click on a text file, no e-mail form shows up. have
switched between Outlook's default mail form and using Word 2003 as
the
default editor, and neither chice makes any difference; I still don't
get
the form.

I have never run across this problem before, and any help would be
appreciated. Thanks,

Mike
 
M

Mike Burke

That fixed it. Thank you very much.

Mike
--
"The mind is quicker than you think!"


PA Bear said:
Yes, installing Windows Live Mail is known to "hijack" the default Mail
Client. I'd recommend uninstalling it via Add/Remove Programs if you want
to continue using OL as your default.
--
~PA Bear

Mike said:
It looks like Live mail is, in fact, installed on this system. Is this a
known issue? I didn't see anything on when I searched.

Mike
Forwarded to OL General via crosspost.

[By any chance have you ever installed Windows Live Mail and then decided
against using it?]

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.bcm
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.program_addins
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil
--
~PA Bear

Mike Burke wrote:
I had already done these actions, but thanks for the suggestions.

Actually, running the process monitor from Sysinternals showes that
Outlook
and Word are trying to open:

100689 2:17:47.3754771
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100690 2:17:47.3754871
PM MioNet.exe 1876 RegOpenKey
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS Desired
Access: Read 100691 2:17:47.3755377
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
Data:
00 00 00 00
100692 2:17:47.3755475
PM MioNet.exe 1876 RegQueryValue
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User Name
SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
Data:
00 00 00 00
100694 2:17:47.3755847
PM MioNet.exe 1876 RegCloseKey
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695
2:17:47.3756007
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100696 2:17:47.3756228
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100697 2:17:47.3756429
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100698 2:17:47.3756646
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100699 2:17:47.3756884
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
Data:
01 00 00 00 02 00 00 00 33 00
100700 2:17:47.3757042
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
Data:
01 00 00 00 02 00 00 00 33 00
100701 2:17:47.3757223
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100702 2:17:47.3757370
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100703 2:17:47.3757523
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys

I get a single entry for Word and then nothing. I thought it might be
Google
Destop, but I uninstalled GD and I have the same problem.

I will run processmon on a working sytem and compare the outputs, but I
was
hoping some genius in this group had a possible solution based on
similar
experiences.

Thanks,

Mike

Reassert OL as the default Mail Client. See
http://www.slipstick.com/config/defaultmailer.htm

Also make sure it's the default for Mail in Set Program Access and
Defaults. --
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mike Burke wrote:
I originally thought this might be an Outlook problem, but I've since
decided that there may be an Windows XP setting preventing me from
right
clicking a file and using "Send to - Mail Recipient". I'm using
Windows
XP
Professional, Office 2003 and Outlook is set as my default mail
program
(Unless Windows Live Messenger hijacked it without leaving traces.)
When
I
click on a picture I get the "resize" dialog box, but no e-mail form
ever
opens up. When I click on a text file, no e-mail form shows up. have
switched between Outlook's default mail form and using Word 2003 as
the
default editor, and neither chice makes any difference; I still don't
get
the form.

I have never run across this problem before, and any help would be
appreciated. Thanks,

Mike
 
P

PA Bear [MS MVP]

YW & thanks for your feedback, Mike. Good thing I acted on my hunch! <wink>

Mike said:
That fixed it. Thank you very much.

Mike
Yes, installing Windows Live Mail is known to "hijack" the default Mail
Client. I'd recommend uninstalling it via Add/Remove Programs if you
want
to continue using OL as your default.
--
~PA Bear

Mike said:
It looks like Live mail is, in fact, installed on this system. Is this a
known issue? I didn't see anything on when I searched.

Mike

Forwarded to OL General via crosspost.

[By any chance have you ever installed Windows Live Mail and then
decided
against using it?]

Outlook-specific newsgroups include:

news://msnews.microsoft.com/microsoft.public.outlook.general
news://msnews.microsoft.com/microsoft.public.outlook.configuration
news://msnews.microsoft.com/microsoft.public.outlook.contacts
news://msnews.microsoft.com/microsoft.public.outlook.installation
news://msnews.microsoft.com/microsoft.public.outlook.interop
news://msnews.microsoft.com/microsoft.public.outlook.printing
news://msnews.microsoft.com/microsoft.public.outlook.bcm
news://msnews.microsoft.com/microsoft.public.outlook.fax
news://msnews.microsoft.com/microsoft.public.outlook.program_addins
news://msnews.microsoft.com/microsoft.public.outlook.program_forms
news://msnews.microsoft.com/microsoft.public.outlook.program_vba
news://msnews.microsoft.com/microsoft.public.outlook.teamfolders
news://msnews.microsoft.com/microsoft.public.outlook.thirdpartyutil
--
~PA Bear

Mike Burke wrote:
I had already done these actions, but thanks for the suggestions.

Actually, running the process monitor from Sysinternals showes that
Outlook
and Word are trying to open:

100689 2:17:47.3754771
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100690 2:17:47.3754871
PM MioNet.exe 1876 RegOpenKey
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS
Desired
Access: Read 100691 2:17:47.3755377
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
Data:
00 00 00 00
100692 2:17:47.3755475
PM MioNet.exe 1876 RegQueryValue
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Logon User
Name
SUCCESS Type: REG_SZ, Length: 14, Data: Shelly 100693 2:17:47.3755740
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-12 SUCCESS Type: REG_BINARY, Length: 4,
Data:
00 00 00 00
100694 2:17:47.3755847
PM MioNet.exe 1876 RegCloseKey
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer SUCCESS 100695
2:17:47.3756007
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100696 2:17:47.3756228
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100697 2:17:47.3756429
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-12 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100698 2:17:47.3756646
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS Desired Access: Read
100699 2:17:47.3756884
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
Data:
01 00 00 00 02 00 00 00 33 00
100700 2:17:47.3757042
PM OUTLOOK.EXE 1932 RegQueryValue HKCU\Software\Google\Google
Desktop\Preferences\blacklist-1 SUCCESS Type: REG_BINARY, Length: 10,
Data:
01 00 00 00 02 00 00 00 33 00
100701 2:17:47.3757223
PM OUTLOOK.EXE 1932 RegCloseKey HKCU\Software\Google\Google
Desktop\Preferences SUCCESS
100702 2:17:47.3757370
PM OUTLOOK.EXE 1932 RegOpenKey HKLM\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys
100703 2:17:47.3757523
PM OUTLOOK.EXE 1932 RegOpenKey HKCU\SOFTWARE\Policies\Google\Google
Desktop\Preferences\blacklist-1 NAME NOT FOUND Desired Access: Query
Value,
Enumerate Sub Keys

I get a single entry for Word and then nothing. I thought it might be
Google
Destop, but I uninstalled GD and I have the same problem.

I will run processmon on a working sytem and compare the outputs, but
I
was
hoping some genius in this group had a possible solution based on
similar
experiences.

Thanks,

Mike

Reassert OL as the default Mail Client. See
http://www.slipstick.com/config/defaultmailer.htm

Also make sure it's the default for Mail in Set Program Access and
Defaults. --
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


Mike Burke wrote:
I originally thought this might be an Outlook problem, but I've
since
decided that there may be an Windows XP setting preventing me from
right
clicking a file and using "Send to - Mail Recipient". I'm using
Windows
XP
Professional, Office 2003 and Outlook is set as my default mail
program
(Unless Windows Live Messenger hijacked it without leaving traces.)
When
I
click on a picture I get the "resize" dialog box, but no e-mail form
ever
opens up. When I click on a text file, no e-mail form shows up.
have
switched between Outlook's default mail form and using Word 2003 as
the
default editor, and neither chice makes any difference; I still
don't
get
the form.

I have never run across this problem before, and any help would be
appreciated. Thanks,

Mike
 

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