Send report using Rich Text Format

[David Stumbles]

G'day,

I have an Access 97 database on a server that many people
use. One user has been sending out reports to various
management people weekly, using the "Send", "Rich Text
Format" option, creating a file in Word 2000.

This worked fine on his previous PC. He has had the PC
upgraded and now the report is having the fields cut off
at a certain length. The fields also appear to be
narrower, but losing the end of the data in some fields is
the main problem.

I have checked numerous things to see where the settings
differ on his PC to others, but have not come up with
anything.

Has anyone struck a similar problem and if so, do they
have a fix?

Any help would be greatly appreciated.

Dave.

 

[Allen Browne]

Dave, could it be this bug:
Memo Field That Is Exported to RTF Format May Be Truncated
http://support.microsoft.com/?id=288877

Although the article applies to A97, there have been rumours of this in
A2000 also.

 

[David Stumbles]

Thanks Allen. However, they are Text fields, not Memo
fields, and there seems to be no hard returns in the
fields. It has given me a few more things to try though.

Any other possibilites?

Thanks again,

Dave.

 

[Allen Browne]

If you are using non-standard fonts (e.g. downloaded from Internet), it is
possible that the font metrics are wrong. Test if the problem occurs with
Arial or Times New Roman.

 

[David Stumbles]

Thanks Allen.

The fonts used are MS Sans Serif and Times New Roman.

Dave.