Send/Receive error msg. - operation failed

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have used this program for a few years and never had a problem before. All
of a sudden when clicking send/receive, I am getting the error message "the
operation failed." I have sent mail and it is going through, but I cannot
retrieve any new messages via Outlook. I searched online in the help forums
and through the knowledge center, but the solutions they had did not work. I
have Office xp, version 2002.
Thanks
 
Did any of the solutions mention deleting the <outlook_profile_name>.SRS
file while Outlook is closed?

Just so you know and assuming your operating system is Windows 2000/XP, the
..SRS file is located at \documents and settings\<userid>\application
data\microsoft\outlook. Application Data is a hidden folder, so configure
Windows Explorer to show you these types of files/folders.
 
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