Send/receive at startup

B

boffi

I am running windows xp pro and I use Outlook 2002 for email. I have a
treo 650 that I use with intelisync to access my email. When I start
outlook from my desktop, it does not do an automatic send/receive. I
have tried changing the send receive settings to send/receive every 10
minutes, but it does not force a send/receive at startup
 
R

Russ Valentine [MVP-Outlook]

It is difficult to determine why automatic polling is failing when you do
not post your mail account type, connection type and polling settings. If
automatic polling once worked and now fails, you also need to examine what
changes were made to your setup before automatic polling stopped working.

In general, here are the reasons automatic polling might fail in Outlook:
1. You have created an unrealistic polling interval. Many users set their
polling interval to 1 minute thinking they will be downloading mail
continuously as it arrives. Such settings are not recommended. They put an
unnecessary strain on mail servers and can create conflicting polling
requests that can damage your Send/Receive Group or even your account
settings. 10 minutes is the recommended minimum.
2. While exiting Outlook, you inadvertently set your profile to Work Offline
(this option is immediately above the Exit command in the File menu).
3. You have a damaged Send/Receive Group as documented here:
http://support.microsoft.com/support/kb/articles/q312/3/36.asp
4. You have overridden your Send/Receive Group settings as documented here:
http://support.microsoft.com/support/kb/articles/q320/8/36.asp
5. Your mail account settings are corrupt. Recreate your mail account from
scratch.
6. Firewall software is blocking your transmission. Disable your Firewall
temporarily to see if automatic polling is restored.
 
B

boffi

Thanks Russ. Sorry I did not define the problem better. I was trying
to find out whether Outlook behaves differently with a remote monitor
and sync. I have tried searching Microsoft's website for any
connection, but came up dry. I use Intellisync's monitor and sync to
get my email and other outlook data to my treo. It works great, but
Outlook does not do a send/receive at startup when I access it on my
desktop.
 

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