"Send on behalf of" not showing in from field correctly

[Guest]

Hi All,

I'm having an odd issue with the "Send on behalf" feature in Outlook. First
off the Outlook client we are using is 2000 and the server Exchange 5.5 all
within a AD domain. What happens is when a user is setup as a delegate with
the send on behalf of rights it does not always work properly. If it works or
not seems to depend on what Inbox the rights are granted for. Let's say there
are 3 users 1, 2 & 3. User 3 is the one I wish to send of behalf of. I go
through the steps as per the Microsoft documentation found here:
http://support.microsoft.com/kb/234696/EN-US/ to setup #2 to send on behalfof
#3 but what happens is the email is sent to the recipients fine with no
errors but the from field only displays #3's username and not that it has
been sent by #2 on behalf of #3. The odd thing is if I setup #2 to send of
behalf of #1 using the exact same steps all of the information shows up fine
when viewed by the recipient. I'm thinking there is something that needs to
be cleaned up on the server side for #3's account but I'm not sure where to
look for such a utility. Has anyone run into this before or have any
suggestions which does not include re-creating #3's account (it's the
owners).
Thanks in Advance

 

[Sue Mosher [MVP-Outlook]]

the from field only displays #3's username and not that it has

been sent by #2 on behalf of #3. The odd thing is if I setup #2 to send
of

This description indicates that #2 not only has Send On Behalf Of
permission, but also the stronger Send As permission. Check the permissions
on the #3 account.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[Roady [MVP]]

When the user has full mailbox rights on the Exchange server the Send on
Behalf Of permission is ignored bcause he/she also has the higher permission
Send As on the Exchange mailbox. Remove the Send As permission for that user
on the mailbox and the Send on Behalf Permission will kick in.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

 

[Guest]

Thank you very much guys. Roady this was exactly what was happening. Thanks
again...

When the user has full mailbox rights on the Exchange server the Send on
Behalf Of permission is ignored bcause he/she also has the higher permission
Send As on the Exchange mailbox. Remove the Send As permission for that user
on the mailbox and the Send on Behalf Permission will kick in.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Hi All,

I'm having an odd issue with the "Send on behalf" feature in Outlook.
First
off the Outlook client we are using is 2000 and the server Exchange 5.5
all
within a AD domain. What happens is when a user is setup as a delegate
with
the send on behalf of rights it does not always work properly. If it works
or
not seems to depend on what Inbox the rights are granted for. Let's say
there
are 3 users 1, 2 & 3. User 3 is the one I wish to send of behalf of. I go
through the steps as per the Microsoft documentation found here:
http://support.microsoft.com/kb/234696/EN-US/ to setup #2 to send on
behalfof
#3 but what happens is the email is sent to the recipients fine with no
errors but the from field only displays #3's username and not that it has
been sent by #2 on behalf of #3. The odd thing is if I setup #2 to send
of
behalf of #1 using the exact same steps all of the information shows up
fine
when viewed by the recipient. I'm thinking there is something that needs
to
be cleaned up on the server side for #3's account but I'm not sure where
to
look for such a utility. Has anyone run into this before or have any
suggestions which does not include re-creating #3's account (it's the
owners).
Thanks in Advance