Send mail does not work unless you reboot

[Guest]

Whenever I type messages, the screen shows it is trying to send messages, but
it is not. If I try to edit or resend I get the message that get the message
that it is being sent and cannot be altered.
To send the messages I have to exit outlook and reboot the computer.
Exiting is not enough. Then the messages send but the problem begins again
for messages composed after that.
Any ideas how to correct this?

 

[Jeff Stephenson [MSFT]]

Whenever I type messages, the screen shows it is trying to send messages, but
it is not. If I try to edit or resend I get the message that get the message
that it is being sent and cannot be altered.
To send the messages I have to exit outlook and reboot the computer.
Exiting is not enough. Then the messages send but the problem begins again
for messages composed after that.
Any ideas how to correct this?

Somebody else posted recently about this problem, and for them turning off
any anti-virus and anti-spam software that was scanning email messages
fixed the problem. Could you see if that works for you and post back with
your results?

 

[Guest]

Yeah but isn't that counterintuitive?

Somebody else posted recently about this problem, and for them turning off
any anti-virus and anti-spam software that was scanning email messages
fixed the problem. Could you see if that works for you and post back with
your results?

 

[Guest]

I turned off the antivirus and the antispam settings, and still got the same
result. I am using Outlook 2003, and Norton Internet Security. I just
purchased both last week.
Thanks for any help you can provide.

 

[Jeff Stephenson [MSFT]]

Yeah but isn't that counterintuitive?

Not at all. The fact that someone can write code to detect viruses/spam
doesn't mean that they can write code to integrate well with Outlook...

 

[Jeff Stephenson [MSFT]]

I turned off the antivirus and the antispam settings, and still got the same
result. I am using Outlook 2003, and Norton Internet Security. I just
purchased both last week.
Thanks for any help you can provide.

If you have Norton, all indications from many posts in this group are that
you have to uninstall Norton, then reinstall it (making sure that the
email-scanning options are not selected) to really turn it off.

 

[Guest]

wow ok
any idea as to why it formerly worked with norton?

 

[Jeff Stephenson [MSFT]]

wow ok
any idea as to why it formerly worked with norton?

Nope. I don't know anything about Norton except what I see in the
newsgroup posts...

 

[Guest]

It worked. Thanks for your help.

Nope. I don't know anything about Norton except what I see in the
newsgroup posts...