"Send" button in Outlook 97

[Brendan Cuffe]

I recently helped a friend set up an ISP account and Internet e-mail
account, with the same ISP, on an old computer running Outlook 97.

With the computer connected to the Internet, when you create an e-mail and
click on the "Send" button within the e-mail window, the message is just
placed in the Outbox and does not send. If you open the message in the
Outbox and click "Send", it still remains in the Outbox and it doesn't send
until you go "Tools" - "Check for new mail" - at which point any messages in
the Outbox are sent and any incoming messages are received.

Can anyone confirm whether or not the "Send" button from within the e-mail
should send the e-mail immediately and if so, any ideas on why it isn't
doing so?

It's a long time since I used Outlook 97 and I suspect that it may be
working correctly, and the "send" button within an e-mail only sends the
e-mail immediately if you're on a network, however confirmation of my
suspicions would be great and would save us both from spending any more time
trying to fix what isn't broken.

Regards,
Brendan
(All replies to group please)

 

[Russ Valentine [MVP-Outlook]]

Outlook 97 would not send immediately unless you set your connection type to
LAN.