send button hidden

[Guest]

In Outlook 2002, every time I start a new mail message, the buttons I want to
see (mainly the "send" button) are hidden. I move the toolbars around or I
set the option to "display on two rows". This works but the next new message
I have resets the options and toolbars back to the original. Can I fix this?

 

[Milly Staples [MVP - Outlook]]

Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)

Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, smshapi asked:

| In Outlook 2002, every time I start a new mail message, the buttons I
| want to see (mainly the "send" button) are hidden. I move the
| toolbars around or I set the option to "display on two rows". This
| works but the next new message I have resets the options and toolbars
| back to the original. Can I fix this?

 

[Guest]

Thanks! It worked!!