Seem to be permanently logged out

  • Thread starter Thread starter Mike in Carolina
  • Start date Start date
M

Mike in Carolina

I logged out of my (Office Outlook Web Access) exchange email account the
other day and now can not log back in. Every time I try I get this message …

You have successfully logged off from Outlook Web Access. We recommend that
you close all browser windows at this time.

Does anyone have any ideas on how I can get around this???

Thanks in advance.
 
Thanks Diane,

I tried both and unfortunately its still not working...very frustrating but
I do appreciate you trying to help!

Mike

Diane Poremsky said:
Delete the cookies or if using IE8, use an Inprivate Browsing session.

--

Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Mike in Carolina said:
I logged out of my (Office Outlook Web Access) exchange email account the
other day and now can not log back in. Every time I try I get this
message …

You have successfully logged off from Outlook Web Access. We recommend
that
you close all browser windows at this time.

Does anyone have any ideas on how I can get around this???

Thanks in advance.
Click to expand...
Click to expand...
 
Mike said:
I logged out of my (Office Outlook Web Access) exchange email account the
other day and now can not log back in. Every time I try I get this message ¡K

You have successfully logged off from Outlook Web Access. We recommend that
you close all browser windows at this time.
Click to expand...

Are you still running the same Windows session now as you were before
(i.e., has Windows been running and you still logged on since your first
OWA use)? If so, have you look in the Processes tab of Task Manager
after you thought you closed IE8 to see if there were any remnant
instances of iexplore.exe still loaded?

Logged out of your Windows session and logged back in yet? Tried
rebooting yet?

Diane mentioned purging the web browser's cookies which you said didn't
help. Did you make sure ALL cookies got purged? If the Preserve option
is enabled under the delete settings then cookies for those sites don't
get purged.
 
You know that was turned on, I turned it off and deleted again and amazingly
it still won't work! I tries another computer and I'm able to log on fine so
the issue has got to be on this one...did a system restore to a day before
the problem and still won't budge. Very puzzling...

Thank you for your advice though.

Mike
 
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