Security Updates BROKE Sygate

J

JohnB

I downloaded the latest security updates. Now, and I had this before,
after some period of time of inactivity, Sygate Personal Firewall Locks,
and there is no internet access. The OS locks it, and won't allow it to
shut down. A power down is necessary. On an XP Pro OS computer. This is
ridiculous.

After reading the MVP responses to the last query, I reinstalled IP. Nope.
I reinstalled my 3Com network card. Nope. Reinstall Sygate. Nope.

Microsoft, you broke something here. If anyone who works for MS
understands how these latest security updates work, and if any are willing
to admit it, please let me know how I can fix this problem, other than a
RESTORE, bah.

Here is what directly caused this problem:
kb893803 (media update)
kb890859
kb890923
kb893066
kb892944
kb893086

Thank you,

John
 
K

kurttrail

JohnB said:
I downloaded the latest security updates. Now, and I had this before,
after some period of time of inactivity, Sygate Personal Firewall
Locks, and there is no internet access. The OS locks it, and won't
allow it to shut down. A power down is necessary. On an XP Pro OS
computer. This is ridiculous.

After reading the MVP responses to the last query, I reinstalled IP.
Nope. I reinstalled my 3Com network card. Nope. Reinstall Sygate.
Nope.

Microsoft, you broke something here. If anyone who works for MS
understands how these latest security updates work, and if any are
willing to admit it, please let me know how I can fix this problem,
other than a RESTORE, bah.

Here is what directly caused this problem:
kb893803 (media update)
kb890859
kb890923
kb893066
kb892944
kb893086

Thank you,

John

Have you tried uninstalling them?

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
P

PA Bear

We thought you'd replaced Sygate Firewall a month ago?
http://snipurl.com/eaiz

Assuming you're running SP2, see the section on this page for rebuilding
Winsock LSP chain: http://support.microsoft.com/kb/892350

If it fixes the problem, now find the hijackware infecting your system:

Check for hijackware:

Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/
 
J

JohnB

We thought you'd replaced Sygate Firewall a month ago?
http://snipurl.com/eaiz

Bah! I couldn't stand that other brand. Sygate's interface allows one to
easily see what is going on among all the programs accessing the internet.
Zonealarm stinks. Just my opinion on the free versions.

Assuming you're running SP2, see the section on this page for rebuilding
Winsock LSP chain: http://support.microsoft.com/kb/892350

Thanks, got SP1.

I could append the last instance with this: For some reason, XP was
creating it's own IP address, despite DNS being active. I disabled DNS at
the time, using a static IP, and had no more problem.

Now, it the situation appears to be different. I have DNS active, and it
is working.

I had begun to suspect that XP is accessing the internet through kernel
access, and is bypassing the firewall. The firewall gets completely locked
as a result.

Now, I again reinstalled Sygate, and am not having the problem.

Is XP somewhat controlling what a firewall sees, or am I paranoid?

thanks all,

John
 
M

Malke

JohnB said:
Bah! I couldn't stand that other brand. Sygate's interface allows
one to easily see what is going on among all the programs accessing
the internet.
Zonealarm stinks. Just my opinion on the free versions.



Thanks, got SP1.

I could append the last instance with this: For some reason, XP was
creating it's own IP address, despite DNS being active. I disabled
DNS at the time, using a static IP, and had no more problem.

Now, it the situation appears to be different. I have DNS active, and
it is working.

I had begun to suspect that XP is accessing the internet through
kernel
access, and is bypassing the firewall. The firewall gets completely
locked as a result.

Now, I again reinstalled Sygate, and am not having the problem.

Is XP somewhat controlling what a firewall sees, or am I paranoid?

I don't think you mean "DNS" which is the Domain Name System and is used
for resolving domain names to IP addresses. I think you mean "DHCP"
which is the Dynamic Host Configuration Protocol used for assigning IP
addresses dynamically in a network. But in neither case would XP be
"creating its own". You had something set up wrong. XP doesn't do what
you think it does. You probably had (or still have) some malware on the
system. As Robear said, now you need to find out what and clean it up.
Follow the good links he gave you.

Malke
 
J

JohnB

I don't think you mean "DNS" which is the Domain Name System and is used
for resolving domain names to IP addresses. I think you mean "DHCP"
which is the Dynamic Host Configuration Protocol used for assigning IP
addresses dynamically in a network. But in neither case would XP be
"creating its own". You had something set up wrong. XP doesn't do what
you think it does. You probably had (or still have) some malware on the
system. As Robear said, now you need to find out what and clean it up.
Follow the good links he gave you.

Malke

Thank you,

Sorry about the mis-type.

According to my service provider: obtain IP auto, obtain DNS servers auto
netbios and lmhost lookup are disabled.

This is XP related. This problem never existed with win98se. This drive
was upgraded from that operating system, and no major changes were made.

If there is malware on my system, it is not identified by any of the
currently available technology-spyware detectors, antivirus, firewall.
I do not use explorer, and since I had switched browsers, I have never had
a destructive cookie nor exploitation, although I perpetually check my
system for these things.

Power saving options in XP Pro are all turned off.

John

*Analytically thinking responses are heavily solicited!*
 
M

Malke

JohnB said:
Thank you,

Sorry about the mis-type.

According to my service provider: obtain IP auto, obtain DNS servers
auto netbios and lmhost lookup are disabled.

This is XP related. This problem never existed with win98se. This
drive was upgraded from that operating system, and no major changes
were made.

If there is malware on my system, it is not identified by any of the
currently available technology-spyware detectors, antivirus, firewall.
I do not use explorer, and since I had switched browsers, I have never
had a destructive cookie nor exploitation, although I perpetually
check my system for these things.

Power saving options in XP Pro are all turned off.
There is no way to accurately diagnose your system without seeing it.
There are too many unknown factors. The best solution for you would be
to have a local professional look at the machine. Someone on-site will
be able to assess the situation far better than people trying to help
via the written word.

Good luck,

Malke
 
K

kurttrail

JohnB wrote:

This is XP related. This problem never existed with win98se. This
drive was upgraded from that operating system, and no major changes
were made.

And yet you made it sound like it was working before you installed
certain updates. Again I'll ask, did you try to uninstall those
updates?

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 
J

JohnB

JohnB wrote:



And yet you made it sound like it was working before you installed
certain updates. Again I'll ask, did you try to uninstall those
updates?

Thank you.

I believe in TESTING, TESTING, TESTING. I removed the updates yesterday,
except for the Windows Installer update. Today, I have left the system for
3 hours without activity, and it did not hang. That is typically longer
than it takes before the problem kicks in, so I think removal of the udates
resolved the issue. I will monitor it for another day before I am
confident.

Thanks,

John
 
K

kurttrail

JohnB said:
Thank you.

I believe in TESTING, TESTING, TESTING. I removed the updates
yesterday, except for the Windows Installer update. Today, I have
left the system for 3 hours without activity, and it did not hang.
That is typically longer than it takes before the problem kicks in,
so I think removal of the udates resolved the issue. I will monitor
it for another day before I am confident.

Thanks,

John

And once you are satified that your system isn't hanging, you should try
to narrow down which patch or combination of patches is causing your
problem.

--
Peace!
Kurt
Self-anointed Moderator
microscum.pubic.windowsexp.gonorrhea
http://microscum.com/mscommunity
"Trustworthy Computing" is only another example of an Oxymoron!
"Produkt-Aktivierung macht frei"
 

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