J
John G
I installed the latest security patches for Windows XP
Professional on my Dell C840 laptop.
After the installation I couldn't login with the user
that installed the security patches. I had to login with
my second admin account and reset the password.
After logging in I couldn't access my encrypted files
(access denied). Some searching on Microsoft sites gave
me the idea to check the certificates. When checking them
I saw that I had two personal certificates for
encrypting. I exported and deleted the "the newly
created" certificate and restarted my computer but that
didn't help. I still had two. I exported and deleted my
original certificate and tried to import it. None of that
helped.
What can I do to get access to my ecrypted files? I still
have the original certificate. If the certificate is
lost, is there another way to gain access to the files?
Professional on my Dell C840 laptop.
After the installation I couldn't login with the user
that installed the security patches. I had to login with
my second admin account and reset the password.
After logging in I couldn't access my encrypted files
(access denied). Some searching on Microsoft sites gave
me the idea to check the certificates. When checking them
I saw that I had two personal certificates for
encrypting. I exported and deleted the "the newly
created" certificate and restarted my computer but that
didn't help. I still had two. I exported and deleted my
original certificate and tried to import it. None of that
helped.
What can I do to get access to my ecrypted files? I still
have the original certificate. If the certificate is
lost, is there another way to gain access to the files?