security patch download

[Susan Miller]

I have been trying to download the security patches for my
Windows XP home edition. I can get it downloaded, but not
installed as my computer automatically shuts down after so
many minutes on the internet with the message that it is
shutting down because of an error and something about NT
Security Authorization or Administration. I forget
which. I am extremely frustrated as I cannot access the
internet from my home. Can someone help me fix this so my
computer will not shut down independently after I access
the internet for a few minutes? Thanks, Sue

 

[Jupiter Jones [MVP]]

Susan;
You most likely have a worm W32.Blaster.Worm
DISCONNECT the subject computer from any network IMMEDIATELY.

If necessary to stop the reboot process:
Start/Run
Type "shutdown -a" ENTER

Install or enable a firewall IMMEDIATELY:
http://support.microsoft.com/?kbid=283673

VERY IMPORTANT to follow ALL steps, closing ports or installing the
patch is NOT enough.
Download the patch and regedit referenced in the article below.
You may need to do this at an uninfected computer and burn to CD or
save on floppies.
Each file is small enough to fit on a floppy.

Follow this to clean and protect your computer:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc

After this is resolved prevent similar occurrences by installing ALL
Critical Updates from Windows Update.
Keep antivirus up to date and run at least weekly.
Install or enable a firewall.

See also:
http://support.microsoft.com/?kbid=826955
http://www.microsoft.com/security/incident/blast.asp

 

[Bonnie]

Hi Susan,
I did this and it worked very good. Made a copy of the
fix, plus the patch and ran it on my daughters computer,
and it fixed it, she is so very happy. Bonnie