OT maybe: Kaspersky shutdown delay

[KenK]

Using XP Home & Kaspersky Internet Security 2012 there is a 5+ minute delay
after shutting the computer down any time I have been on the net more than
a few minutes. I had the same problems with previous Kaspersky versions.

This is very annoying. Anyone have any suggestions? I looked at Google a
few times with no success - so I may be alone.

Did not try contacting Kaspersky - such efforts have not been useful with
various manufacturers in the past. I may end up changing to another
security ap when this one runs out.

TIA

 

[J. P. Gilliver (John)]

Using XP Home & Kaspersky Internet Security 2012 there is a 5+ minute delay
after shutting the computer down any time I have been on the net more than
a few minutes. I had the same problems with previous Kaspersky versions.

This is very annoying. Anyone have any suggestions? I looked at Google a
few times with no success - so I may be alone.

Did not try contacting Kaspersky - such efforts have not been useful with
various manufacturers in the past. I may end up changing to another
security ap when this one runs out.

TIA

Your mention of it "running out" suggests it is something you've paid
for; as such, I'd expect you to get service, and pronto. Especially if
you bought it direct, not from a shop/dealer.
--
J. P. Gilliver. UMRA: 1960/<1985 MB++G()AL-IS-Ch++(p)Ar@T+H+Sh0!:`)DNAf

To give you some indication, opinion polls suggest that people who
passionately hate or love country [music] are utterly indifferent to Marmite.
- Eddie Mair, Radio Times 11-17 February 2012

 

[Motor T]

Using XP Home& Kaspersky Internet Security 2012 there is a 5+ minute delay
after shutting the computer down any time I have been on the net more than
a few minutes. I had the same problems with previous Kaspersky versions.

This is very annoying. Anyone have any suggestions? I looked at Google a
few times with no success - so I may be alone.

Did not try contacting Kaspersky - such efforts have not been useful with
various manufacturers in the past. I may end up changing to another
security ap when this one runs out.

TIA

Did you try:
http://forum.kaspersky.com/index.php?s=2817789aa7a262fa9121252b92f66d54&showforum=4
?

Very helpful group.

 

[Paul]

Using XP Home & Kaspersky Internet Security 2012 there is a 5+ minute delay
after shutting the computer down any time I have been on the net more than
a few minutes. I had the same problems with previous Kaspersky versions.

This is very annoying. Anyone have any suggestions? I looked at Google a
few times with no success - so I may be alone.

Did not try contacting Kaspersky - such efforts have not been useful with
various manufacturers in the past. I may end up changing to another
security ap when this one runs out.

TIA

Have you installed this ? UPHClean.

http://www.microsoft.com/en-us/download/details.aspx?id=6676

Typically, on a new install, shutdown is quick, until the user
downloads the video card driver from NVidia or ATI, and then
for some reason, shutdown takes a lot longer.

I don't know if your symptoms are similar, but I've had to use
UPHClean before.

UPHClean is rolled into the later OSes, so is not needed if say,
Windows 8 won't shut down fast.

More info here. Suggests checking Event Viewer.

"You experience log off problems on a Windows XP-based... computer"
http://support.microsoft.com/kb/837115

Paul

 

[jim]

Using XP Home & Kaspersky Internet Security 2012 there is a 5+ minute delay
after shutting the computer down any time I have been on the net more than
a few minutes. I had the same problems with previous Kaspersky versions.

This is very annoying. Anyone have any suggestions? I looked at Google a
few times with no success - so I may be alone.

Did not try contacting Kaspersky - such efforts have not been useful with
various manufacturers in the past. I may end up changing to another
security ap when this one runs out.

TIA

Doing a ' closing down ' scan ?