Security Guard

[DWH]

My current revision of Spyware finds "Security Guard"
every time it runs , but although it thinks it's removed
it, it hasn't. Is that everyone else's experience?

 

[Engel]

Steps to take if you have spyware that is not removed by
Microsoft Windows AntiSpyware (beta)
1) Open up AntiSpyware
2) Click Tools at the top
3) Click "Submit a Suspected Spyware Report"
4) Fill out the form with as much detail so we can analyze
quickly

By doing these steps before trying something new, you make
the product better.

Thanks again for testing the beta!!!!

Generally, in a case where the item is identified, but not
properly removed, the next steps are:

1) update both Microsoft Antispyware and your antivirus
application.
2) restart in safe mode by pressing the F8 function key
before the first Windows screen appears at startup.
3) do full deep scans with Microsoft Antispyware. Repeat
scanning until a complete scan comes through clean. Ditto
with the antivirus.

This isn't guaranteed, but it works for a great many items
that at first appear not to be cleaned in normal mode.

 

[Alan]

Also check c:\windows\prefetch (XP only).

If any files there contain Security Guard, shred them
using a FREE file shredder from download.com.

NOTE: If the files are present, make certain to close
whatever application(s) Security Guard has code linked
to, usually IE.

Alan